Dawn Nowak Email and Phone Number

• Strategic Product Manager for the Profile, Preference and Communications Platform to support the organization's goals and market needs. • Oversee the evaluation of market trends, product development and product position. • Drive platform enhancements to meet growth objectives and reduce operational costs.• Ensure the Profile, Preference and Communications Platform meet State and Federal regulatory requirements, Privacy, Compliance and all Legal guidelines. • Coordinate legal reviews of all supporting collateral materials and documentation. • Develop and present multi-quarter roadmaps for reusable enterprise capabilities for iterative feature creation and delivery to ensure alignment with growth objectives and product strategy. • Develop and measure quarterly outcomes against enterprise customer segments, data, and delivery channels. •Actively manage cross-functional Agile and distributed team to deliver customer and employee focused digital experiences and solutions. • Business line Capital Expenditure (CapEx) leader for enterprise project investment program. • Develop internal business case and customer-obsessed outcomes and solution approach with Service Design and Design Thinking methodologies. • Lead products from initial concept through user research, journey mapping, co-creation, rapid prototyping, microservices and code deployment. • Estimate level of effort and funding for enterprise CapEx requests. • Stakeholder for offshore delivery of work product including manage statement of work (SOW), change requests, burn down reports, and invoices with agency vendor.