- Supervise 20+ staff in various levels and responsibilities within the Adult Services department across both of our two branches- Worked with a team to re-established Technology programming for the library after a 10 year gap in services. This was a year long process that involved community evaluations, staff training, branding and marketing.- Development strong community partnerships with Joliet Junior College, including the development of our own Adult Education Collection in partnership for the benefit of our ESL/ ELL programming- Worked with Administration to help created new positions within the department to address our strengths within the Joliet community; Local History Librarian and ESL/ ELL Associate - Participate in the library wide budgetary process, record statistical information

- Led collection development for Spanish, ESL, Adult AV, and Adult Graphic Novels- Facilitated and promoted Black Road Branch adult programming - Maintained a balanced budget for collections and programming- Assisted Department Head with scheduling staff and updating our online scheduling system  - Provided reference services, readers advisory, and technology assistance to patrons- Served on the following committees and teams: JPL Staff Recognition, Summer Reading Program, Collection Selectors, The Great Read, Collection Management and Merchandising Team, Community Outreach Team, and Pinnacle OPAC, ESL/ Immigrant Populations Services- Established relationships with community organizations for coordinating outreach events- Worked with vendors to evaluate new products, services, and troubleshoot equipment issues- Graduate of the 2017 Community Leadership School through the Joliet Chamber

- Provided literacy instruction, reference services and reader’s advisory to faculty and students- Managed all collection development, weeding and budget activity for campus libraries - Designed and delivered special programs and events- Managed campus tutoring program- Hired, trained, and supervised library student aides and student tutors.

- Provided reference services for patrons through one on one teaching- Demonstrated and assited patrons with various resources; computers, eBooks, databases- Collection development & maintenance- Designed monthly library displays

- Issued library cards- Processed library materials- Assisted patrons in acquiring materials & using library resources- Designed flyers & bookmarks for Adult/Teen programming- Promoted & facilitate monthly craft program for adults

- Supervised Circulation Clerks and Pages; includes hiring, training, & scheduling- Developed & implemented staff training materials- Completed monthly reports on circulating materials- Assisted with outreach services; senior communities & school events- Provided ongoing staff development opportunities- Assisted with the development and implementation of Polaris software training for staff- Worked as a substitute for Adult & Children’s reference desks- Served on the District’s Marketing Committee & Pinnacle Cooperative Circulation Committee

- Performed circulation services including: checking in/out materials, placing holds- Issued patrons library cards- Educated patrons & enforced the libraries policies and procedures- Performed opening/closing duties- Reviewed all material donations & distributed items to proper departments- Followed up with damaged materials; including billing patrons

- Supervised 10 staff/ Job Retention Specialists; including hiring & training- Supervised Job Club Center day program; including curriculum development- Organized monthly recreational events for Cornerstone customers- Recorded & compiled monthly reports on grant activity- Complied monthly documentations for Department of Human Services- Participated in monthly audit of client files to ensure quality control- Designed & painted murals for client programming room- Planned & executed Cornerstones first annual bowling fundraiser- Acquired speakers for client & staff professional development

- Managed case files- Provided onsite & offsite job support to individuals with disabilities- Assisted individuals with career exploration- Arranged & presented to various schools and groups about services offered- Collaborated with other agencies to link clients with community services; such asSocial Security, Will County Center for Independent living, Will County Senior Services- Completed regular CPI/First Aid/CPR trainings- Obtained QMRP certification

I was the Lead for 3 sections of the store; maintained all stock; completed inventories; ordering; ensured all sections were neat and orderly. I also worked the cash register, and performed opening/ closing duties.

I scheduled appointments for the doctors, maintained patient files, assisted the doctor as needed, answered phones, and kept the hospital clean.