Assistant Manager Sales Operations
Encino, California, Us
Managed a staff of 3 people, oversaw 200K yearly transactions of manual and EDI orders and invoices, oversaw shipments to all major retailers and distributorskk throughout the US, Canada, and Latin America, processed returns, researched possible issues in the supply chain, and supplied AR with accurate documentation, fully engaged in corporate audits, and conducted fiscal inventory. MAJOR ACCOMPLISHMENTS* Increased Sales Teams visibility of in-house PO Status through daily generation an Open PO Log with updates of every single order. * Contributed to the improvement of team moral by implementing weekly team meetings and a movie night each month. PREVIOUS TITLE: LEAD SALES & OPERATIONS SUPPORT REPRESENTATIVE DATES (2008 TO 2009) Supervised a staff of 2 people, headed up processing manual and EDI orders, appraised UPS and FedEx shipping cost, established training procedures, and conducted fiscal inventory.MAJOR ACCOMPLISHMENTS* Increased efficiency by creating routings for CIA Orders, helping establish a tool that AR/Sales/Operations could use to track payment prior to processing the order.* Improved order accuracy by establishing procedures for a PO transaction from the time of receipt to quote to order to invoice. PREVIOUS TITLE: SALES OPERATIONS SUPPORT REPRESENTATIVE DATES (2006 TO 2008) Generated orders and invoices, communicated with customers, supplying tracking and shipping information, fulfilled the sales team request for trade shows and marketing mailers.MAJOR ACCOMPLISHMENTS* Instituted an organizational system for archiving POs which made it possible for easy data retrieval.* Facilitated Inside Sales Reps advancement of D3P's product by mass mailings to Outside Sales Groups and shipping promotional products to Trade Shows.