Dawn Martinez Email and Phone Number
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I have 30+ years experience in the corporate business environment with the majority of those focused on the credit card industry. Within the credit card industry I have worked on both the issuing and acquiring side of the business. I have technical experience and knowledge of financial systems, mainframe, testing regions, and off host systems. I have worked extensively with MS Office, including MS Projects. I have successfully managed and implemented projects resulting in millions of dollars of revenue.
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Director Of Payment OperationsTill Payments Feb 2022 - PresentMacquarie Park, New South Wales, Au• Integration of acquisition including review of process for inefficiencies and streamlining• Process enhancements for multiple processes including chargebacks, ACH rejects &residuals• Day to day management of the operations team, including partner & merchant boarding• Management of the merchant PCI program• Implementation of CRM, Boarding and Report Solutions to include requirements,implementation and post implementation analysis
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Project & Operations DirectorTill Payments Dec 2021 - Feb 2022Macquarie Park, New South Wales, Au
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Senior Vice PresidentNewtek Merchant Solutions Inc. Jul 2014 - Dec 2021Lake Success, New York, UsPCI - Development and management of Newtek's merchant PCI program. In 2021 the PCI program will make up 30% of our merchant services EBITDA. Manage the NMS annual onsite audits. Operations - Manage Vendor and Due Diligence process. Manage a team of staff focusing on the boarding of new accounts, quality assurance and account maintenance. Worked to document processes and enhance operational procedures. Project Management - Partnered with IT on numerous projects to both increase revenue and impact efficiency of operations. Development (in house) of new boarding process as well as an ACH and collection management tool. Worked on implementation of settlement tool, focusing on streamlining the process and improving efficiency. -
Data Security DirectorFirst Data Corporation Mar 2009 - Aug 2013Brookfield, Wisc., Us-Maintained millions in revenue related to our global PCI Data Security Program-Developed a global strategy for PCI Level 4 programs-Managed more than 500 client relationships and their PCI Data Security Programs-Wrote a four part series that was published the Green Sheet on how to implement a PCI Program-Directed a team of Project and Program managers -
Sr. Project ManagerFirst Data Corporation Sep 1998 - Mar 2009Brookfield, Wisc., Us-Developed and managed the RSA (Revenue Sharing Alliance) PCI program for 1M+ merchant accounts-Managed testing and implementation of new RSA banks-Managed, tested and implemented various other technical projects initiated by the RSA business channel-Developed and presented multiple trainings on the funding process and the PCI program-Managed numerous projects for finance related to various P&L accounts-Worked on the Y2K team to implement changes within the Settlement Operations Unit
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Operations Analyst/ManagerFirst Data Corporation Sep 1996 - Sep 1998Brookfield, Wisc., Us-Managed a team of representatives responsible for settling funds daily from Visa and MasterCard for First Data’s Omaha platform-Workflow lead to ensure all of our daily settlements with Visa and MasterCard were completed for First Data’s South platform-Completed daily settlements for multiple banks-Trained others on settlement process
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Accounts Receivable ClerkHerald Mail Jan 1992 - Sep 1996Managed the account receivables for the advertising section and home delivery subscriptions.
Dawn Martinez Skills
Dawn Martinez Education Details
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Mountain State UniversityOrganizational Leadership And Human Resource Management -
Hagerstown Community CollegeRegistered Nurse; Business Management
Frequently Asked Questions about Dawn Martinez
What company does Dawn Martinez work for?
Dawn Martinez works for Till Payments
What is Dawn Martinez's role at the current company?
Dawn Martinez's current role is PCI Security, Project Mgmt. & Operations Professional.
What is Dawn Martinez's email address?
Dawn Martinez's email address is pc****@****ata.com
What is Dawn Martinez's direct phone number?
Dawn Martinez's direct phone number is (404) 890*****
What schools did Dawn Martinez attend?
Dawn Martinez attended Mountain State University, Hagerstown Community College.
What skills is Dawn Martinez known for?
Dawn Martinez has skills like Payment Card Processing, Credit Cards, Payments, Payment Industry, Electronic Payments, Data Security, Pci Dss, Payment Gateways, Payment Systems, Transaction Processing, Acquiring, Debit Cards.
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