Dawn Lilly-Buchanan

Dawn Lilly-Buchanan Email and Phone Number

Passionate, Enthusiastic, People-Centered Sales Leader who is Results-Driven & Focused on Delivering Outstanding Service @ Demco Software
madison, wisconsin, united states
Dawn Lilly-Buchanan's Location
Greater Indianapolis, United States
About Dawn Lilly-Buchanan

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Dawn Lilly-Buchanan's Current Company Details
Demco Software

Demco Software

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Passionate, Enthusiastic, People-Centered Sales Leader who is Results-Driven & Focused on Delivering Outstanding Service
madison, wisconsin, united states
Website:
demcosoftware.com
Employees:
12
Dawn Lilly-Buchanan Work Experience Details
  • Indypendent Realty Group
    Real Estate Broker
    Indypendent Realty Group Jan 2019 - Present
    Indianapolis, Indiana
    Passionate, Enthusiastic, People-Centered Sales Leader who is Results-Driven, and Focused on Delivering Outstanding Service.
  • Demco Software
    Customer Relations & Implementation Specialist
    Demco Software Jul 2011 - Present
    Indianapolis, Indiana Area
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  • Demco Software
    Customer Success Manager
    Demco Software Mar 2017 - Aug 2017
    Indianapolis, Indiana Area
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  • Evanced Solutions/Demco Software, Inc.
    Customer Relations & Software Implementation Specialist
    Evanced Solutions/Demco Software, Inc. Jul 2011 - Mar 2017
    Indianapolis, Indiana
    Internally branded "The Customer Happiness Specialist", while working closely with the Sales and Support Teams to maintain client satisfaction & increase retention rates by providing an outstanding customer experience and building long-term client relationships from Day One.Implementation process development and execution for new, as well as existing customers.Onboarding liaison for new users of our highly customizable library software.
  • Chase Bank J.P. Morgan
    Licensed Personal Banker
    Chase Bank J.P. Morgan Nov 2008 - Apr 2011
    Plainfield, Indiana
    Served as the Customer Relations liaison for building a solid relationship between the customer and the banking institution. Handled customer relations for opening checking & savings accounts, along with retirement accounts and IRA's. Strategic consulting for investment profiles for client needs and retirement goals. Mortgage referrals and refinance consulting for clients, along with attending closings. Research with Fraud Department for clients who had experienced any sort of fraud occurrence on their accounts & seeing that all claims were resolved to the clients full satisfaction.
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  • American Heritage Realty
    Real Estate Professional
    American Heritage Realty Jan 2000 - Jun 2006
    Listing and Selling of Residential and Commercial Real Estate

Dawn Lilly-Buchanan Skills

Customer Service Leadership Customer Satisfaction Marketing Public Relations Microsoft Office Public Speaking Management Team Building Social Networking Sales Social Media Strategic Planning Microsoft Word Public Libraries Powerpoint Project Management Outlook Research Os X Customer Retention Process Improvement Budgets Customer Experience Wordpress Teamwork Call Centers B2b Library Sales Management Product Development Dreamweaver Analysis Mysql Scripting Xml Javascript C++ Operations Management Apple Os Contract Negotiation Onboarding Customer Insight Customer Support Technical Services Java Css Make Things Happen Contact Centers Software Implementation

Dawn Lilly-Buchanan Education Details

Frequently Asked Questions about Dawn Lilly-Buchanan

What company does Dawn Lilly-Buchanan work for?

Dawn Lilly-Buchanan works for Demco Software

What is Dawn Lilly-Buchanan's role at the current company?

Dawn Lilly-Buchanan's current role is Passionate, Enthusiastic, People-Centered Sales Leader who is Results-Driven & Focused on Delivering Outstanding Service.

What schools did Dawn Lilly-Buchanan attend?

Dawn Lilly-Buchanan attended Liberty University, Liberty University.

What skills is Dawn Lilly-Buchanan known for?

Dawn Lilly-Buchanan has skills like Customer Service, Leadership, Customer Satisfaction, Marketing, Public Relations, Microsoft Office, Public Speaking, Management, Team Building, Social Networking, Sales, Social Media.

Who are Dawn Lilly-Buchanan's colleagues?

Dawn Lilly-Buchanan's colleagues are Brandon Dean.

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