• Preparing and billing customer invoices.• Collecting receivables.• Resolving account discrepancies with customers through investigation of all pertinent documents and records.

• Planned, scheduled and coordinated high-level meetings, travel arrangements, social events and company-wide meetings for 220 – 300 employees across multiple office locations. • Answered a high volume of incoming calls through multi-line phone system, acted as liaison and facilitated open lines of communication among C-suite executives and cross-departmental teams (project management, accounting, customer service, satellite office staff, safety and risk.) • Created highly effective organizational systems, both physical and electronic, for quick and thorough filing, producing easy access to critical information and streamlining office functioning.• Reduced aging receivables by 45% within three months of implementing a collection services program.• Introduced inventory management program for the purchasing, storage and distribution of branded apparel. • Assisted accounting department by entering certified payroll, collecting on unpaid invoices, creating expense reports and maintaining up-to-date records on receivables.

• Consulted with potential and existing clients via phone, WebEx and face to face correspondence to assess individual needs; developed and implemented new organizational methods to eliminate excess clutter in customer’s homes.• Generated new business through networking events, website management, monthly newsletters, social media posts, marketing collateral, seminars and workshops.• Achieved industry recognition through curated articles published in both print and digital media.

• Managed all professional affairs for three Physicists and two Physics Consultants; responded to inbound inquiries, scheduled client audits, coordinated and updated calendars, typed diagnostic imaging and non-medical x-ray summary reports, and filed confidential documents.• Handled all aspects of the personnel radiation monitoring business which entailed preparing quotations, establishing pricing, billing, monitoring reports, and handling all client inquiries. Generated radiation shielding design plans that were submitted to the client and to the State.• Improved company’s cash flow by 90% on >30-day accounts receivable through outbound calls and e-mails.