Dawn Knapp Email & Phone Number

Dawn Knapp is a Business Analyst at Cisco Systems Through Zensar. She possess expertise in microsoft office, visio, microsoft project, oracle applications, sap and 33 more skills. Colleagues describe her as "Dawn approaches ambiguity with anticipation because she take that ambiguity and is successful in placing context around it. She is proficient in all aspects of business operations and project management. She has effectively handled multiple projects and has created processes and policies that are still used today by our project managers. Dawn is proficient in financial aspects of the business as well and is proficient in reporting, dashboards and resource management. She is detail oriented and capable of multitasking many projects or program at any given time. Dawn listens to her customer's needs and provides solutions with structure. Dawn would be a great asset to any organization and team." and "Dawn is not a wallflower. Some background. She reported to me on a mini operations team where we shoulder numerous responsibilities that didn't fit well elsewhere in the organization (kitchen sink included). On such a team, there are numerous opportunities for an employee to raise objections based on the limits of her job description. Dawn was not one of these. She was a stand out employee, always jumping into the fire drill of the day and seeing the problem to its resolution, often very late into the night. As a manager, I was blessed to have Dawn on my staff as someone I could always turn to to get the job done. Her outstanding performance went beyond her work ethic. She had certain domain expertise that I missed immediately after her departure. No one else on the team had comparable finance insights and understanding of deal-making. Rounding out her un-wallfloweriness, I would be remiss if I omitted her value as a trusted advisor. Those who have never worked in back-office will never know the pitfalls and risks and operations managers must negotiate every single day and the potential revenue impact of operational mistakes. In such a position, it is important to surround yourself with tempered judgement rather than yes-women. Dawn was exactly that for me. In short, Dawn was a great asset and I was sorry to see her go. I would rehire her in a heartbeat if I could."

Listed skills include Microsoft Office, Visio, Microsoft Project, Oracle Applications, and 34 others.

• Business Analyst

  Cisco Systems Through Zensar

  Chapel Hill, Nc, Us