Dawn Dow Email and Phone Number
Dawn Dow work email
- Valid
Dawn Dow personal email
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Results oriented Project Support/ Analyst Professional with progressive experience in Logistics, IT Retail, and Pharmaceutical industries. Driven to ensure product and process quality throughout all phases of the project and software testing life-cycle. Demonstrated ability to quickly learn and analyze business processes, requirements, & environments; engineer quality manual tests; and coordinate and lead Quality Assurance team activities.LEADERSHIP-Test Team formation-Resource interviews-Workflow process improvementTECHNICAL SKILLS-MICROSOFT OFFICE - Intermediate Word, Excel (Testing KPI dashboards), Access (license & task tracking), PowerPoint-HP QUALITY CENTER (QC) - Administration, Requirement to test defect mapping/ organization, & KPI raw data report creation-VISIO - Environment and process flow-JIRA & BUGZILLA - defect, incident, and issue management-CVS - requirement and test plan repository-PLANVIEW - Administration/ Program Management activities-WIKI site creationSYSTEM/ APPLICATION EXPOSURE-AS400-UNIX/ Windows-HP Quick Test Professional (QTP)-Streamed & Virtual environmentsTESTING-Test Case peer reviews-Test Strategy, Test Plan, & Test Case creation-Conduct test meetingsDOMAIN KNOWLEDGE STRENGTHS-Point of Sale (POS), Mobile Point of Sale (MPOS), & Item InventoryCOORDINATOR PROJECTS-Equipment repurpose strategies.-Firewall, Security penetration, hardware upgrade, manual, automation, performance testing-Resource changes (resource on-boarding/ off-boarding)-Code sprint test environment releases-Complex meetings and events-Tangible test data library (Check in/ Check out system for Test credit, debit, gift cards)-Interpret floor plan blueprints for environment setup-Equipment purchase estimates and installation.-Automation Test StrategyMETRICS & COMPLIANCE-Generate, Report, and Measure Resource effort and cost metrics-Test Audits
Transervice Logistics Inc.
View- Website:
- transervice.com
- Employees:
- 288
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Data Analyst / Data Visualization Engineer/Project CoordinatorTranservice Logistics Inc. Mar 2017 - PresentDes Plaines, Illinois
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Logistics AnalystTranservice Logistics Inc. Feb 2016 - Mar 2017Des Plaines, IlGoal: Develop & estimate logistical solutions for businesses.
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In TransitionIn Transition Oct 2015 - Jan 2016Lake County, IlCertifications Achieved:-Lean Six Sigma Green Belt-ITIL Foundations
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Analyst - Quality Assurance Metrics & ComplianceWalgreens Boots Alliance Oct 2013 - Oct 2015Lincolnshire, IllinoisTransitioning from Test Environment and Data Coordinator role into a new Project Management Support role was important to provide Quality Assurance PMO and Managers raw cost and effort data to ensure resource costs remained within project budgets. As Walgreens prepared for its latest reorganization at the time, embracing a deep-dive learning of their project data tool was necessary to understand how it could be applied to the QA organization's need to track resource cost, effort, and projects. In collaboration with QA PMO, a task template was designed, implemented, and used to provide clear effort and cost data for major test tasks for all resources. During the deep dive, a discovery was made to improve reporting further. In collaboration with management and development team, application changes were made, and User Acceptance Testing successfully completed resulting in meaningful raw data which can be used to not only track effort and cost information, but generate effort history on tasks performed within the test team that can be used for future estimation and data driven problem solving purposes. Supplementing metrics analysis activities, there was a need to help QA Managers coordinate on-boarding/off-boarding resource tasks during the reorganization and administer project initiation/ authorization tasks in the project plan tool. Towards the end of the assignment, managers and leads were trained to generate their team's data creating a smooth transition to closing this position. -
Test Environment And Data CoordinatorWalgreens Oct 2011 - Oct 2013Lincolnshire, IllinoisA Test Data and Environment team was formed to support the Point of Sale Quality Assurance test teams during the remaining software and hardware rollout into production. Two data and environment specialists were coordinated to handle complex data and environment requests and set-ups. This team also provided occasional incident support to onsite Pharmacy and offshore Point of Sale environment specialists. JIRA was a key tool in providing the team vision of tasks open/closed and their severity. Visio was utilized to create documentation of environment components and release cadence traveling through the test stores. As the lead of this team, I created a wiki site to direct testers and business analysts to correct points of contact for environment and data needs. This site also empowered teams to reserve environments 24/7 for a vast range of testing initiatives and software demonstrations. Additionally, I prioritized tasks for the team during times where priorities were conflicting, and drafted hardware estimates & environment reuse solutions for teams requesting dedicated test environments. -
Quality Assurance Test Analyst/ LeadWalgreens Oct 2007 - Oct 2011Deerfield/ Lincolnshire
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Administrative AssistantWalgreens Apr 2000 - Oct 2007Provided administrative support to IT Director and five managers. Responsibilities: Coordinated Director's schedule and activities for entering and exiting personnel. Coordinated complex meetings, department holiday functions, basic office tasks, assisted workers with disabilities, submitted supply orders, and developed and maintained databases to track seat licenses and tasks associated with personnel changes.
Dawn Dow Skills
Dawn Dow Education Details
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Denver Technical CollegeComputer Science Classes
Frequently Asked Questions about Dawn Dow
What company does Dawn Dow work for?
Dawn Dow works for Transervice Logistics Inc.
What is Dawn Dow's role at the current company?
Dawn Dow's current role is Data Analysis | Data Visualization | Project Management Support | Process Improvement | Documentation Specialist.
What is Dawn Dow's email address?
Dawn Dow's email address is da****@****ail.com
What schools did Dawn Dow attend?
Dawn Dow attended Denver Technical College.
What are some of Dawn Dow's interests?
Dawn Dow has interest in Politics, Environment, Poverty Alleviation, Science And Technology, Health.
What skills is Dawn Dow known for?
Dawn Dow has skills like Visio, Sdlc, Process Improvement, Testing, Retail, Databases, Pos, Time Management, Team Leadership, Quality Assurance, Business Analysis, Customer Service.
Who are Dawn Dow's colleagues?
Dawn Dow's colleagues are Tim Hibberd, Matthias Crenshaw, Paul Santanella, Gedeon Riquelme Muñoz, Steve Steinacker, John Fischer Fischer, Iurii Kreta.
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Dawn L. Verdon
Director/Instructor Medical Assistant Program At Central Lakes College, RetiredBaxter, Mn1clcmn.edu
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