Dawn Mitchell, Aap Email & Phone Number

East Peoria, Il, Us

Department expert on NACHA rules and regulations regarding ACH and other electronic payments and helps ensure CEFCU is compliant with NACHA rules and regulations and other laws and regulations governing the departments products and services. Coordinates department operations, issues reporting/resolution and special projects. Manages member basic to complex requests, issues, complains and escalations and determines the necessary course of action. Oversees department balancing, scheduling and… Show more Department expert on NACHA rules and regulations regarding ACH and other electronic payments and helps ensure CEFCU is compliant with NACHA rules and regulations and other laws and regulations governing the departments products and services. Coordinates department operations, issues reporting/resolution and special projects. Manages member basic to complex requests, issues, complains and escalations and determines the necessary course of action. Oversees department balancing, scheduling and tracking. Is an expert on reclamations for deceased accounts. Maintains and updates department manuals, web page, documents, and training materials. Is the lead ACH trainer. Handles accounting/billing process, general ledger balancing, and statistical reporting. Assists in maintaining users in vendor software, including JPMorgan Access. Maintains EUAC status in Fedline Advantage. Orchestrates and participates in process improvement and quality enhancement projects through task driven departmental and corporate-wide teams. Maintains Accredited ACH Professional Certification. Assists with programming updates and maintenance, and multiple vendor relationships including vendor meetings and opening appropriate vendor support cases. Show less

My current duties are to reconcile and audit Automated Clearing House (ACH) transactions and perfom daily ACH settlement functions. Process ACH returns and change notifications (NOCs) through the Fedline system. Perform daily balancing and error resolution. Stay current and comply with National Automated Clearing House Association (NACHA) rules and regulations. Implement and follow OFAC security procedures. Assist members with any and all ACH related problems or questions they may have.… Show more My current duties are to reconcile and audit Automated Clearing House (ACH) transactions and perfom daily ACH settlement functions. Process ACH returns and change notifications (NOCs) through the Fedline system. Perform daily balancing and error resolution. Stay current and comply with National Automated Clearing House Association (NACHA) rules and regulations. Implement and follow OFAC security procedures. Assist members with any and all ACH related problems or questions they may have. Also assist with sending/receiving domestic and international bank wire transfers when necessary. Show less

Peoria, Illinois Area

Responsibilities included solving moderate to complex technical issues over the phone for consumer electronics customers. Hook-up and operation troubleshooting assistance for business related products such as projectors and interactive whiteboards. Resolving escalated "supervisor request" calls. Troubleshooting/assisting service technicians in consumer electronic product failure diagnosis.

File preparation, figure and information retrieval from attorneys, lenders, and realtors. Creating settlement statements for purchase and refinance closings. Preparing final title policies.

Microfilm and organization managing of loan contracts and vehicle titles. Maintained database for vehicle repossessions.