A proven highly creative and imaginative Information Technology professional with more than twelve years experience, both in back office operations and as a frontline industry consultant. I leverage outstanding articulation skills, written, verbal and non-verbal, and deep business acumen to build strong relationships. I provide a wide range of IT experience and expertise coupled with out-of-the-box thinking and the ability to integrate disparate concepts into a coherent whole.I have a Bachelor of Commerce degree, Finance major, and a Diploma in Computer Programming and Systems Analysis.I published my very first novel with an American publishing house. The odds of publishing a first attempt at fiction, let alone getting published at all, is in the vicinity of a million to one. The novel was structured using aspects of object-oriented analysis and design, demonstrating my ability to put theoretical constructs into practical application and to integrate two totally different concepts to create my own writing methodology. I am currently creating a course to teach my writing method.Specialties: Business Analysis, Project Management, Quality Assurance Analysis, Trainer, Change Manager, Systems Analysis, Writer