Dawn Ramsey Email and Phone Number
Dawn Ramsey work email
- Valid
Dawn Ramsey personal email
- Valid
My expertise is in organization and problem solving, providing first class customer service and project/administrative support for a designated team. I perform a wide variety of complex tasks requiring initiative, strong attention to detail, and working knowledge of the organization and programs. My educational focus is a combination of intercultural, interpersonal and business communications--essential when bridging the gap between tech and non-technical users. Colleagues and customers alike know me as someone they can depend on to go the extra mile. I am routinely trusted with confidential and sensitive issues requiring a high degree of discretion. As a self-motivated and empathetic individual, supporting worthy causes provides me with great joy and personal fulfillment. I am very interested in the potential of people and desire to influence positive growth in the lives of others. When I’m not on the job or volunteering in my community, I indulge my love of visiting new places and enjoying time with my family.Specialties: Human Resources, Information Technology, System Access, Office Management, Communications, Research, Departmental Policy and Procedure, Training/Orientation, IT Service Mgmt (ITIL) Foundation, Architecture, Construction, Accounts Receivable/Payable, Benefits Administration, Customer Development, State/Federal Rules and Regulations
-
Data SpecialistSpie, The International Society For Optics And Photonics Jan 2020 - PresentBellingham, Washington Area -
Software Triage SpecialistDealer Information Systems Dec 2016 - Dec 2019Bellingham, Washington AreaFirst point of contact in support of multiple software platforms, responsible for receipt, triage, and documentation of each issue per support standards. Proficient handling of high-pressure situations with communication skills characterized by clear interactions in an empathetic and professional manner. Monitor work queues and notify management of halts, delays or issues. -
It Security AdministratorWellcare Health Plans May 2010 - May 2016Bellingham, Wa / Tampa, FlFunctional team lead and point person for the Information Technology (IT) Service Desk. • Demonstrated excellent customer service skills and the ability to balance technical support with interpersonal rapport.• Managed ongoing activities that served to provide appropriate system access and protect the confidentiality and integrity of customer, employee, and business information.• Controlled all user access to network, exchange, and in-house software. Created, modified, and disabled accounts based on authorized requests. Reviewed user accounts and system access to ensure regulatory and corporate compliance with policies and standards. • Assisted with planning and execution of domain integration, user accounts, and email migration during corporate acquisitions and mergers.• Standardized processes for employee onboarding/offboarding and system access requests. Kept the business units updated with changes in IT policies, standards and procedures.• Provided project management on departmental initiatives as needed. -
Service Desk OperatorSterling Life Insurance Oct 2007 - May 2010Bellingham, WaResponsible for furnishing first- and second-tier support for global IT infrastructure by performing analysis, diagnosis, documentation and escalation of technology issues. • Created and dispatched work orders to the appropriate IT resource based on the issue, location, and skills required to resolve. Ensured that all issues were tracked, measured, resolved and reported.• Communicated system integrity and reliability in support of 800 users, providing information on network status and operability of systems.• Excelled in asking probing questions and researching, analyzing and rectifying problems.• Coordinated with customers, staff, and technology department to ensure all issues were resolved within agreed upon timeframe.• Performed periodic and on-demand system audits, including user accounts, application access, file system and external software applications to verify corporate and Federal compliance.• Initiated process and system improvements to increase staff productivity. -
Human Resources AssistantOlympic Health Management May 2001 - Oct 2007Bellingham, WaProvided high-level administrative support and analytical services to offices of CFO, HR and CEO. Planned, implemented and oversaw special projects as assigned.• Researched corporate duties and salaries and assisted with grading new positions. Wrote and updated job descriptions across all levels and categories for new and existing roles as necessary. • Performed gap analysis through review of standard healthcare benchmarks and employee performance evaluations. Based on findings, arranged for skills enhancement through trainings and workshops for improvement of overall productivity.• Created and implemented a formal mentorship program comprised of training, testing, recurrent meetings, monthly workshops and a professional development book club. All graduates of the program went on to management roles within the organization.• Assisted in developing departmental policies and procedures, including salary administration and performance management plans.• Created employee exit surveys and conducted exit interviews of field sales staff. Compiled results and reported findings to executive board, resulting in changes to new agent training.
Dawn Ramsey Skills
Dawn Ramsey Education Details
-
Communication -
Associate In Arts And Science -
Office Occupations
Frequently Asked Questions about Dawn Ramsey
What company does Dawn Ramsey work for?
Dawn Ramsey works for Spie, The International Society For Optics And Photonics
What is Dawn Ramsey's role at the current company?
Dawn Ramsey's current role is Customer and Data Support at SPIE.
What is Dawn Ramsey's email address?
Dawn Ramsey's email address is da****@****hoo.com
What schools did Dawn Ramsey attend?
Dawn Ramsey attended Western Washington University, Whatcom Community College, Skagit Valley College.
What skills is Dawn Ramsey known for?
Dawn Ramsey has skills like Software Documentation, Training, Process Improvement, Access, Insurance, Customer Service, Healthcare, Analysis, Human Resources, Microsoft Office, Outlook, Time Management.
Who are Dawn Ramsey's colleagues?
Dawn Ramsey's colleagues are Al Ragan, Sreedran Prakash, Metu Optics Photonics Society, Thiru Kumar, Alicia Smith, Amy Stenhoff, Katie Arabie.
Not the Dawn Ramsey you were looking for?
-
-
Dawn Ramsey
Civil Engineer | Project Engineer/Manager | Contract Administration/Negotiation |Greater Houston2gmail.com, usace.army.mil -
4openwave.com, a10networks.com, proofpoint.com, delphix.com4 +140832XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial