The unsolicited communications branch of the ACMA handles email & SMS spam reports from multiple sources. In order to do so they rely on the Spam Intelligence Database (SID). SID was built by a dedicated team for the purpose of classifying, indexing and storing of spam reports. The SID team provide technical expertise for a number of stakeholders and helps provide advice to the Australian public on cybersecurity threats.In 2016 the SID2 project began and saw the redevelopment of SID to not only update its core abilities and components but to also remake it to take full advantage of a new cloud environment on Amazon Web Services (AWS). SID2 was delivered at the end of August 2017 and continues to be enhanced by this same team.The SID team also previously built and maintained the Australian Internet Security Initiative (AISI) system, a voluntary program providing information on malware infections on Australian networks for ISPs for them to identify and help their customers. On July 1st 2017 the AISI project was migrated to CERT Australia. More on the AISI can be found at https://www.cert.gov.au/aisi* Oversaw the SID2 rebuild project with a small team to use new technology and transform it to a cloud hosted operation on AWS.* Provided technical advice and direct help in the migration of the AISI to CERT Australia.Acted as a technical resource for multiple procurement processes that require specialist knowledge.* Designed and built the AISI Portal (https://portal.aisi.gov.au/) to allow AISI participants to securely and easily search incident data for their users. The AISI portal also allows them to export their data and download regular daily reports.* Supported ACMA staff in understanding spam, phishing and malware methods help their direct work* Provided feedback to ISPs and consumers on cybersecurity issues detected by the AISI* Analysed phishing, malware and general spam for patterns and unusual behaviour to assist stakeholders

Provide remote SOC work at the Incident Handler level and act as primary systems administrator for all systems

Working remotely with AusCERT to assist them in their duties

AusCERT is the premier Computer Emergency Response Team (CERT) in Australia and a leading CERT in the Asia Pacific region. AusCERT provides both member and public services in dealing with computer security incidents in reactive and proactive manners.Duties and Responsibilities:· Wrote and formatted security bulletins for both technical and non-technical consumers· Analysed time sensitive security incidents for private members and the general public· Gave presentations on security incidents to relevant authorities· Researched new threats· Liaised with worldwide contacts on current and emerging issues· Worked in an on call roster to provide out of hours contact for members and authorities

Red Hat is the premier supplier of Linux and open source software in the enterprise arena. Specialising in supplying quality support for the large range of open source solution's through a worldwide network of highly trained technical specialists.Duties and Responsibilities:· Provided a high level of support for Red Hat Enterprise Linux and associated open source software· Provided advice on server set ups· Wrote technical documentation for general consumption· Worked in a team environment to ensure a quality result for clients· Researched bugs and potential issues in order to find timely resolutions· Worked shift duty in order to provide maximum coverage for clients· Worked in an internationally spread team to provide around the clock support for clients

Communications is business grade solutions provider for the telecommunications, internetconnectivity and co-location industry. Providing customised network solutions for inter-sitecommunications, centralised server hosting, secure remote access and web/mail filtering.Duties and Responsibilities: · Provided networking support for business grade internet connectivity · Configured and deployed multiple Cisco devices (ADSL, SHDSL, Ethernet and ISDN) · Remotely managed router both Cisco and commodity routers on client sites · Installed, configured and managed multiple Linux systems providing a variety of services · Provided after hours support via pager interaction · Configured and deployed Cisco PIX firewalls for customer network configurations · Monitored internal and customer infrastructure using various tools to maintain overall system stability · Worked in a team environment