I have dedicated my career to the development of insurance industry professionals through facilitating learning, leadership, mentoring and coaching. I lead high-performing learning design and delivery teams to create engaging and impactful learning experiences while improving performance and business outcomes. I strive to be a valued partner and consultant to my business colleagues and contribute positively toward desired results. In addition to program management and my passion for leading colleagues, I come alive in the classroom, both virtual and in-person. I have a variety of professional experience focused on sales, marketing, claims, service centers, and business development in insurance and consumer products. Specialties: Learning and development leadership (instructional design and delivery), coaching and mentoring, program management, curriculum & program design, learning curation, engaging and impactful facilitation, consultative sales skill-building, quality analysis and trend identification, as well as an in-depth knowledge of insurance products, sales and service.