• Working in Mastercard’s NAM Regional US Product Delivery Loyalty Solutions team to drive loyalty solution programs and project execution for consumer and commercial credit and debit technology platforms for Banks, Merchants and Vendors; effectively applying project management best practices, utilizing iterative and agile methodologies to enable tech platforms and implement loyalty rewards and benefit programs for customers to scale their cardholder engagement• Implementation of a range of loyalty products and services including: full MRS Relationship Rewards, Pay with Rewards, Merchant Funded Offers, Card Linked Services; as well as card benefits programs including dedicated Airport Lounge Programs and Concierge assistance• Assist in high priority customer projects across their lifecycle by identifying technology structure problems, analyzing root causes, engaging teams to develop solutions, communicating project results and obtaining buy-in for change• Effectively partner with key stakeholders, pre-sales discussions and subject matter experts across Technology, Sales and Product teams to promote a more integrated approach to program execution and project implementation• Drive tactical and strategic planning to ensure the program corrective action plans are met; includes identifying solutions, employing Voice of the Customer responses to inform product and process improvements needed; documenting and reviewing multiple deliverables• Mentor and collaborate with team members to share implementation processes and innovation for quicker time to market• Ability to identify potential risks and issues that need escalation and collaboratively engage stakeholders at all levels• Maintain training on product improvements and new products as they are established; understanding industry trends, competitors’ programs that impact successful project management; USPD API Level Up Gold level designation