Dawn Elder Email & Phone Number

Medina, Minnesota, United States

August 2021 - December 2021Seasonal Park Service AssistantPerform a variety of facility, public relations, security, and safety support in a manner that enhances park guest experiences while protecting the Park District property and resources.December 2020 - March 2021Seasonal AttendantProvided customer service at Baker Park cross country ski chalet..

Various

March 2021 - July 2021Safco ProductsConsultant for customer service. Contacted customers about orders with incomplete or inaccurate information. Answered customer questions by email and telephone. Handled damaged freight claims.January 2021Sovos Consultant for managed services. Updated W9 information in Taxport. Imported data files from clients into.

TCF Bank

Mainframe consultant for Financial Systems applications including FCS general ledger, Accounts Payable, and Fixed Assets. Main responsibility is support and maintenance of FCS general ledger application. Use CA7, Stonebranch, and MOVEit to transfer files and execute scripts on distributed platforms. Currently working on migrating legacy TCF Financial.

Cargill

Consultant for Cargill Technology Asset Management group. Validate and process software purchases imported into FlexNet from software vendors and other sources. Define license properties using end user license agreements. Match up licenses with consumption information. Analyze discrepancies. Continue validation of previously processed information. Use.

Nilfisk-Advance

Consultant performing administrative functions for the Nilfisk-Advance purchasing department. Sent surveys to suppliers to collect information on small business status and tooling and fixtures located at supplier facilities. Tracked compliance and compiled results in Excel spreadsheets.

Cargill

Consultant for Cargill Technology Asset Management group. Performed data entry and validation of migrated software license purchases from Altiris to FlexNet asset management system. Tracked progress and issues using Excel.

Carver, MN

Responsible for pricing accuracy, ordering supplies, answering incoming telephone calls, handling correspondence between the store and corporate office, and assisting customers. Data entry of store inventory transactions into Oracle, and assisting department personnel with stock counts. Input data into various applications including comparison shop, vendor.

Posted external and internal transportation charge transactions to individual vehicles and dealer accounts receivable. Took transportation requests from customers over the phone and in person, and created the transportation paperwork for the dispatchers.

Accomplishments included completion of a $1.24 million cost savings initiative for 2009. This required many Excel spreadsheets including one I developed to calculate the saving of reducing the number of datasets kept on DASD and on tape, one to identify what users were accessing reports being stored in the mainframe report delivery system, and another to.

Metris was purchased by HSBC. Created specifications for American Express card launch and coordinated development and installation. This included redesigning all monetary transaction processes to handle multiple merchants. Combined HSBC portfolios on First Data Resources platform with Metris portfolios. Migrated Metris applications to HSBC applications..

Led 5 to 7-person team that developed and maintained approximately 1500 diverse business processes from collections to marketing to treasury. Created new processes as required by the business using mainframe or cross-functional technologies. Provided support for transition to Oracle-based operational data store using ETL technology. Provided data and.

Overall responsibility for data files transmitted between Metris and their data processing vendor, First Data Resources of Omaha. This included creating files for monetary and non-monetary account maintenance transactions. Supported data exchanges for other vendors such as Fiserv, Western Union, LexisNexis, and Oracle. Created data extracts for business.

Designed and implemented enhancements to BICEPS purchasing and PROMPT invoice reconciliation systems. Instrumental in purchasing Y2K readiness and integration testing of remediated code.

As a systems analyst/programmer completed six month project independently coding and testing new directs load building system. Required some analysis and redesign. Participated in project to develop and install first phase of new retail cross dock system. Production support and pager rotation.As a programmer enhanced buying systems functionality per.

Eden Prairie, MN

As a programmer/analyst modified and developed translator shell programs using COBOL, DB2, and CICS. Implemented new EDI transactions in cooperation with other functional areas. Provided production support for EDI translator and shell programs. Worked on migration from Sterling T*MVS to Harbinger translation software.As a programmer interacted with user.

Plymouth, Minnesota, United States

Applied payments and input policy maintenance transactions. Worked with field office personnel to answer client questions.

Responsible for data entry and integrity of inventory and labor reporting transactions on COPICS manufacturing system. Provided support for quarterly physical inventories.

Eden Prairie, MN

Accepted incoming shipments to receiving department. Processed returned goods. Assembled customer orders for shipment. Performed cycle counting.

Minneapolis, Minnesota, United States

Input of daily cash receipts. Data entry of cash collected from each vending machine, ride, or pay phone. Balanced monthly transactions and prepared customer statements.

Master scheduled stainless steel and aluminum product lines and performed MRP planning of component parts. Cooperated with other areas such as customer service, purchasing, engineering, receiving, quality, and operations to ensure customer expectations were met. Selected to pilot integrated Cullinet manufacturing system. Coordinated testing of the MRP.

Measured production performance against the sales and operating plan. Generated sales and operating reports off the mainframe computer and IBM-PC using Lotus 1,2,3. Responsible for maintaining end item forecasts from aggregrate forecasts at the product family level.

Data input and auditing of inventory transactions in MRP II environment. Researched discrepancies between what was reported as being used and quantity on hand in the system.

Provided administrative support to the director of manufacturing, plant managers, and department supervisors.

Data input and auditing of inventory transactions in MRP II environment. Researched discrepancies between what was reported as being used and quantity on hand in the system.

Programmer Diploma, Computer Science

Associate Of Arts (Aa), General Studies