• Liaising with CEO to make decisions for operational activities and set strategic goals• Planning and monitoring the day-to-day running of business to ensure smooth progress• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements• Manage procurement processes and coordinate material and resources allocation• Oversee customer support processes and organize them to enhance customer satisfaction• Review financial information and adjust operational budgets to promote profitability• Revise and/or formulate policies and promote their implementation• Manage relationships/agreements with external partners/vendors• Evaluate overall performance by gathering, analyzing and interpreting data and metrics• Ensure that the company runs with legality and conformity to established regulations