Dawn Tribby Email & Phone Number

Mesa, AZ

Scottsdale, AZ

Teleworking

✔ Lead the definition and implementation of requirement specifications for up to 8 simultaneous projects for Pearson School Systems flagship software solutions.✔ Execute gap analysis processes comparing existing product functionality to desired or required functionality, documenting results and creating specifications designed to address gaps.✔ Organize.

✔ Perform acceptance testing on all assigned projects ensuring successful implementation of all documented changes.✔ Design walk-through scripts and plans used to demonstrate new functionality to user community and internal support and training teams. ✔ Work closely with Project Manager, providing input into project planning,scheduling, budgeting.✔.

✔ Managed user communities and focus groups providing project and product status, presenting requirement documentation and building consensus and buy-in for all proposed product changes. ✔ Performed level 2 and 3 Support, working with user community to resolve data issues, debug coding defects and provide work around solutions. ✔ Provide periodic feedback.

✔ Developed, wrote and executed test plans and scripts for identifying and tracking defects and fixes in product development, software application development, information systems, and operations systems.✔ Performed root cause analysis on discrepancies or defects by reviewing the development code. ✔ Categorized the root cause issues and made.

✔ Assistant to Vice President, several Directors and Managers simultaneously.✔ Scheduled 90+ meetings per month which encompassed writing and distributing meeting minutes, ordering lunches and making hotel arrangements, if needed.✔ Created monthly financial reports.✔ Coordinated travel arrangements.✔ Generated expense reports.✔ Constructed correspondence..

✔ Executed regional computer training programs training over 500 employees, managers and customers. ✔ Authored customized training manuals and materials used by training teams throughout the company✔ Trained and coached employees with varying technical abilities on pharmacy and dental software. ✔ Implemented two computer systems, simultaneously, at various.