Dawn Tribby Email & Phone Number

Mesa, Az

Scottsdale, Az

Teleworking

✔ Lead the definition and implementation of requirement specifications for up to 8 simultaneous projects for Pearson School Systems flagship software solutions.✔ Execute gap analysis processes comparing existing product functionality to desired or required functionality, documenting results and creating specifications designed to address gaps.✔ Organize monthly sprints by leading daily stand-up meetings, verifying a quality release. ✔ Manage releases/sprints through all phases of the software development lifecycle, collaborating documentation teams in waterfall and agile environments.✔ Lead communications with internal stake holders and customers. ✔ Modify Jira with sprint details and Confluence when necessary.

✔ Perform acceptance testing on all assigned projects ensuring successful implementation of all documented changes.✔ Design walk-through scripts and plans used to demonstrate new functionality to user community and internal support and training teams. ✔ Work closely with Project Manager, providing input into project planning,scheduling, budgeting.✔ Coordinate project activities/schedules with client supporting service delivery/project objectives.✔ Provide direction, indirect supervision to team members during development cycle of projects.✔ In charge of managing team deliverables during requirements gathering and design.✔ Researched and introduced new tools, best practices of processes, as continuous improvement methodology.Maintainrelationships with vendors, consultants, contractors, and professionalorganizations to grow organizational knowledge of processes, software, andsystems

✔ Managed user communities and focus groups providing project and product status, presenting requirement documentation and building consensus and buy-in for all proposed product changes. ✔ Performed level 2 and 3 Support, working with user community to resolve data issues, debug coding defects and provide work around solutions. ✔ Provide periodic feedback to user community regarding status and release time frames for software defect and enhancement requests.

✔ Developed, wrote and executed test plans and scripts for identifying and tracking defects and fixes in product development, software application development, information systems, and operations systems.✔ Performed root cause analysis on discrepancies or defects by reviewing the development code. ✔ Categorized the root cause issues and made recommendations for how to handle the discrepancy.✔ Directed the development and test teams to automate complex testing, create new test harnesses, implement new automation tools and create innovative automated test systems.✔ Reviewed methods and procedures for applicability on new assignments.✔ Implemented methods and techniques for obtaining markedly improved results within business unit.

✔ Assistant to Vice President, several Directors and Managers simultaneously.✔ Scheduled 90+ meetings per month which encompassed writing and distributing meeting minutes, ordering lunches and making hotel arrangements, if needed.✔ Created monthly financial reports.✔ Coordinated travel arrangements.✔ Generated expense reports.✔ Constructed correspondence. ✔ Interacts well with all levels.✔ Excellent written and oral communications skills.✔ Committed team player; striving for group goals rather than individual success.

✔ Executed regional computer training programs training over 500 employees, managers and customers. ✔ Authored customized training manuals and materials used by training teams throughout the company✔ Trained and coached employees with varying technical abilities on pharmacy and dental software. ✔ Implemented two computer systems, simultaneously, at various locations through the region. ✔ Assessed skills and coordinated/performed staff audits to ensure procedural compliance.✔ Prepared timely and accurate monthly productivity reports used in critical decision making by senior management. ✔ Administered each location to ensure all staff was using the systems appropriately.✔ Developed and implemented processing procedures to insure data integrity. ✔ Coordinated pharmacy rebate system.✔ Created dental bonus structure. ✔ Coordinated Continuing Medical Education program for staff physicians. ✔ Assembled staff center budgets for Primary Care, Surgery and OB/GYN.