As a member of the Parksite Solid Surfaces Sales Team, it is my mission is to put all of Parksite's considerable strengths to work for our customers. I help grow small and mid size fabricating businesses with the top brands in Solid Surface, DuPont Corian and DuPont Zodiaq along with our carefully selected Natural Stone collection. Paired with quality Sinks from Corian and Blanco, Parksite has the brands, the relationships, the know how and most importantly, a genuine passion to support our customer's success. Visit our Bolingbrook showroom!

Spears Manufacturing, Bolingbrook, IL. Manufacturer and distributor of plumbing and irrigation supplies with a nationwide network of facilities.•Ensured customer satisfaction by monitoring staff of 8 to ensure compliance with company policies.•Took part in the interviewing, hiring, training and evaluation process.•Took escalated calls, in order to ensure issue resolution and customer satisfaction.•Participated in various projects as assigned as well as Performed all other duties as directed by manager. •AS400 system experience.

USA Docufinish, Plainfield, IL. Exclusive to the trade flexographic printing, affixing, finishing, and screen printing of apparel.•Responsible for daily active management of 30- 50 employees. •Took part in the interviewing, hiring, training and evaluation process of all employees.•Promoted a shared, empowered and enthusiastic commitment to customer service at all levels as the key to improving customer satisfaction and driving sales.•Scheduled production of 7 manufacturing / production lines. •Introduced Six Sigma principles to track and improve production. Increased production an average 30% across multiple press and production lines. •Instituted standardized order processing reforms, including cross functional training and improved inter-departmental communications, and multi-layer quality controls.•Significantly decreased production errors and associated costs and delays. Overall production errors reduced by 80%.•Initiated and actively participated in reorganization of manufacturing floor and attached warehouse.•Created and implemented collaborative cloud based documentation, enabling remote sales and service improved access to information.•Developed uniform pricing structures and created Microsoft Excel programs used company wide to eliminate errors and speed quotation response times for customers.•Initiated and completed cleanup of customer data base, Developed program to contact dormant accounts. Program resulted in immediate 2% sales gains from dormant account contacts.•Researched and developed sales and potential supplier leads.•Participated in sales calls and trade shows.•Drafted, proofed and approved printed and electronic customer and trade partner correspondence as well as marketing materials and company website content.

Telocity, Cupertino CA. Provider of Broadband Internet Services.•Consistently ranked as a top sales performer, •Recognized and awarded by management for exceeding internal and external customer satisfaction benchmarks.•Recognized as customer complaint resolution specialist.•Acted as back-up supervisor and trainer for staff of 12 virtual representatives.

Kilsby Roberts, Franklin Park IL, Nationwide Distributor of Steel Tubing Products.•Acted as both an inside and outside sales representative. One of the first females to be promoted outside sales.•Managed and grew assigned accounts, •Specialized in up-selling value added machining, coating and plating solutions.•Sourced and tracked orders with mills and value added partners. •Created and conducted time management and effective meeting programs for Midwest region. •Acted as systems integration liaison during merger with EMJ Metals.