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Dawn Vance Email & Phone Number
Learning & Development Executive - Driving successful Learning Management strategy to maximize employee expertise and boost customer experience.
at
CDK Global
1 work email found
@avid.com
1 phone found area 469
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Learning & Development Executive - Driving successful Learning Management strategy to maximize employee expertise and boost customer experience.
Location
Dallas-Fort Worth Metroplex, United States, United States
Company size
Who is Dawn Vance? Overview
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Quick answer
Dawn Vance is listed as Learning & Development Executive - Driving successful Learning Management strategy to maximize employee expertise and boost customer experience. at CDK Global, a company with 8283 employees, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a work email signal at avid.com, phone signal with area code 469, and a matched LinkedIn profile for Dawn Vance.
Dawn Vance previously worked as Certification Manager at Cdk Global and Manager Business Development- Educational Services at Avid. Dawn Vance holds Bshs, Communication Strategies, Analyzing Problems, Science Around Human Behavior from University Of Phoenix.
Company email context
Email format at CDK Global
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{first}.{last}@avid.com
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Profile bio
About Dawn Vance
An accomplished Learning & Development Executive, I have demonstrated success building effective learning management strategies and systems to optimize instructional delivery and outcomes. I am savvy in directing teams of specialized technical, content, and support staff to develop customized content and platforms to achieve customer outcomes. Championing the development of employees, I strive to grow inspiring organizational leaders. An influential thought leader, I possess a unique combination of technical acumen from my successful military experience as well as proven success driving productive customer service teams.Areas of my expertise· Learning Management Systems (LMS)· Instructional Design★ Key Skills & Attributes ★☑ Adult Learning Methodology☑ Millennials and Micro-learning☑ Instructional Design☑ Learning Management Systems☑ On-line and Classroom Training☑ Training Summits☑ Lunch and Learns☑ Project Management☑ Customer Relationship Management☑ Performance Metrics/KPIs☑ Former Secret Security Clearance
Listed skills include Troubleshooting, Program Management, Process Improvement, Cross Functional Team Leadership, and 46 others.
Current workplace
Dawn Vance's current company
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Cdk Global
7 roles · 37 years
Dawn Vance work experience
A career timeline built from the work history available for this profile.
Certification Manager
Current
Jul 2023 - Present
Manager Business Development- Educational Services
- As Manager of Business Development for Educational Services, I deliver direction and leadership to multiple teams to deploy strategic automation and mapping across four individual systems to produce comprehensive.
- I achieved a 50% increase in New Learner registration year-over-year.
- Over 60 individual LMS portals were maintained for customers.
- I facilitated more than 2500 minutes of content for Avid Learning Central by hosting 100+ webinars and live training sessions with product Subject Matter Experts (SMEs) to facilitate the development of learners.
- An average of 2000 viewers per session were attained by utilizing social medial platforms for training events.
- I facilitated support for the official launch of our Avid Learning Central subscription model.
Apr 2019 - Jun 2023
Senior Manager, Learning And Development
- I spearheaded the creation of a formalized training process for internal staff and advanced customer product and solution training and certification practices. I led six Trainers and Content Developers in the design.
- A 50% reduction in average spend per person was accomplished by employing virtual training modules.
- Visibility and accessibility to training opportunities were maximized, resulting in an average of 54% of internal staff logins to training modules.
- I designed a novel new hire onboarding process with a focus on increasing knowledge of product solutions and features, shortening new hire ramp-up period to ~4 weeks.
- I created and deployed an online customer training program for virtual playback systems operating on AZURE networks with system workflows and networking architectures included.We have built an invaluable learning.
2012 - Jul 2018
Senior Technical Product Service & Training Manager
As a result of my successes increasing NPS scores and employee satisfaction at the Burbank California location, I was promoted by Imagine leadership to take over management of the Toronto Global Customer Service Center, which had been struggling with performance. Managed team of 34 servicing customer product needs of the Workflow, Infrastructure &.
Mar 2009 - 2012
Customer Service Manger
Harris Broadcast
I launched my career with Imagine Communications predecessor, Harris Broadcast. I was quickly promoted from engineering to technical support management and then into customer service management where I applied my technical acumen and superior leadership skills to improve processes, design tools, and drive sales. As Customer Service Manager, I trained.
2001 - 2009
~8 yrs
Communications
Over 10 years experience installing, troubleshooting, testing, repairing computer editing, video, imaging systems, digital voice/data networks and software, including reporting status and system integration. Tested and assisted in qualifying the Joint Surveillance and Target Attack Radar System (JSTARS). Experience with switching systems both as.
1989 - 2000
~11 yrs
2 education records
Dawn Vance education
Bshs, Communication Strategies, Analyzing Problems, Science Around Human Behavior
University Of Phoenix
Bachelor Of Arts (B.A.)
University Of Maryland Global Campus
FAQ
Frequently asked questions about Dawn Vance
Quick answers generated from the profile data available on this page.
What company does Dawn Vance work for?
Dawn Vance works for CDK Global.
What is Dawn Vance's role at CDK Global?
Dawn Vance is listed as Learning & Development Executive - Driving successful Learning Management strategy to maximize employee expertise and boost customer experience. at CDK Global.
What is Dawn Vance's email address?
AeroLeads has found 1 work email signal at @avid.com for Dawn Vance at CDK Global.
What is Dawn Vance's phone number?
AeroLeads has found 1 phone signal(s) with area code 469 for Dawn Vance at CDK Global.
Where is Dawn Vance based?
Dawn Vance is based in Dallas-Fort Worth Metroplex, United States, United States while working with CDK Global.
What companies has Dawn Vance worked for?
Dawn Vance has worked for Cdk Global, Avid, Imagine Communications, Harris Broadcast, and Us Army.
How can I contact Dawn Vance?
You can use AeroLeads to view verified contact signals for Dawn Vance at CDK Global, including work email, phone, and LinkedIn data when available.
What schools did Dawn Vance attend?
Dawn Vance holds Bshs, Communication Strategies, Analyzing Problems, Science Around Human Behavior from University Of Phoenix.
What skills is Dawn Vance known for?
Dawn Vance is listed with skills including Troubleshooting, Program Management, Process Improvement, Cross Functional Team Leadership, Telecommunications, Testing, Digital Asset Management, and Management.
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