Dawn Van Dam Email & Phone Number

Vaughan, Ontario, Ca

• Spearheaded the development and implementation of the private equity operations and business plan focusing on accountability and best practices• Improved reporting and financial oversight, human resources systems and processes, corporate-wide training and recruiting and onboarding key leadership staff• Set the direction for the planning and prioritization of critical issues, enabling the executive team to make efficient and informed decisions• Oversee and facilitate the smooth transition of new businesses and staff due to M&A activity• Worked with offshore teams in India and the Philippines to optimize results and cost efficiencies • Oversee monthly reporting and annual plan development, along with a thorough technology auditCEO Role:• Growth-oriented leader in the fintech industry, focused on automated accounting and financial processes, and software to optimize tax refunds, annual tax filing, disability tax credits, and caregiver credits• Developed proprietary artificial intelligence automation software that removes human decision-making in tax reviews and filing, moving processing time from 30 minutes to under 3 minutes• Debt services in front office (debt relief options include consumer proposals, debt settlement and mortgage refinancing). Sales conversions are 15% to 20% from established customer base• Strong track record of organizational leadership and people management, including refining, leading and implementing a strategic plan to fuel long-term growth, cross-selling the product portfolio, and improving profitability within a private-equity backed company• Responsible for all aspects of performance, culture and accountability• Successfully transitioned from a founder-driven, start-up environment to a professional approach including SOPs, performance management, best practices and a results orientation; including making difficult decisions• Monitor and report on progress to the Board, investors, owners and private equity executive team

Brighton, Ma, Us

• Negotiated and signed a one-of-a-kind Partnership with the NIH’s (National Institutes of Health) Office of Technology Transfer (OTT) to improve the rate licensing agreements for NIH technology. Expertise in developing high-level commercial assessments and cases leading to important business and clinical development decisions, and then properly positioning and marketing those scientific opportunities to pharma, entrepreneurs and investors, which resulted in incremental licensing agreements for the NIH.• Directed and managed the Technology Evaluation Consortium™ of leaders in the biopharmaceutical industry to complete eight (8) Signature Square™ Evaluations and five (5) TEC Validation Projects™ to accelerate new technology evaluation and validation for the drug discovery and development process. • Launched a first-ever ‘Open Call for Science’ to the OMSiH community of over 2 million contacts in the life science and health care industries, followed up by four additional Open Calls. Received 100+ submissions, which were evaluated by the pharmaceutical industry.

Toronto, Ontario, Ca

Global, cannabis stage-agnostic accelerator and incubator, and global centre of excellence.• Spearheaded the development of the strategy and implementation plan to onboard 20 to 40 cannabis start-up and growth companies per year. Recommended path to optimize grant funding from the federal, provincial and municipal levels.• Developed the plan for a new Venture Capital firm to raise $100 MM focused on cannabis opportunities.• For this incubator, accelerator and global centre of excellence in cannabis, created all operational policies; budget development and financial management; University and College partners education and researchers program; recruitment of Board, Advisory Board and staff. Development of unique revenue models to optimize sustainability and de-risk investment strategy.

• Led the growth of the life sciences consulting research & discovery unit for this $30 million company. Focused on working with scientists and clinicians to bring new science and new technologies to healthcare, to enhance scientific discovery and clinical practice. Worked with a team of 100+; direct reports of 15. Primary outcome was to recommend technological innovations based on a strong understanding of scientific data and issues as they impact product development and commercialization, and thereby optimize the drug development process from preclinical through launch.• Worked with the Global Collaboration Center of Kanagawa, Japan to forge an MOU (Memorandum of Understanding) with Governor Deval Patrick of Massachusetts and Dr. John Norris, previous 2nd-in-Command at the FDA under Frank Young. • Led a Technology Evaluation Consortium™ with 14+ top-tier biopharmaceutical companies to evaluate new science and decide how these technologies could best be utilized in the drug discovery and development process and/or in their commercialization plans with the goal being to catalyze the development of highly differentiated products with strong evidence-based value propositions.

Brighton , Massachusetts, Us

• Connecting capital and science to optimize ROI. Database of 1 million+ in life sciences, health care and cannabis. Angel, VC, private equity and M&A connections to transform science into commercial success.• Worked with 50+ start-up organizations in life sciences and health care to provide strategic advisory services around raising capital to fund their new opportunities, or to support the growth of their established organizations. In developing their business plans and pitches, the goal was to ensure that their offerings were evidence-based and addressed future market needs, while ensuring that the appropriate commercial insights are embedded in the research, development and commercialization strategies.• Led the provision of strategic marketing communications and brand optimization programs for clients which are results-driven and automated, to drive awareness, attract and capture the prospect, encourage engagement and activation, nurture the relationship and convert them into users.

Guelph, On, Ca

• Developed and implemented strategies to grow sales by $7 million, at a minimum 30% profit margin, for this $25 million organization. Achieved $4 million growth in one year vs. budgeted growth of $1 MM. Achieved $8 MM in profit, versus historical $2 MM. • The key corporate catalyst for change, within a unionized and bureaucratic environment, to move the operational staff of 200+ to engage in a transformation process to grow from one shift/day to 2.5 shifts/day so they could prepare for and absorb the increased volume of laboratory testing.• Reorganized and restructured the team to: a) deliver on new performance metrics, b) ensure focused execution of newly assigned marketing, sales and account management responsibility for Lab Sections and c) develop and deliver new business processes. Process improvements and re-engineering have ranged from costing/pricing/contribution margin optimization, to RFPs, account management, customer inquiries to invoicing, and trade shows & conferences. • Sub-contract position as part of Health Connexions

• Creating the global business, marketing & sales strategies, and executional plans, to take this disruptive technology – an ‘ATM’ that dispenses medication via advanced robotics in non-pharmacy locations – and identifying and operationalizing the healthcare services, products and advertising which can also be sold to the patients/customers utilizing this system.• Leading the HealthNet Business Unit to deliver unified pharmacy and healthcare products and solutions. Focus is on enterprise, commercial, service provider and public sector markets. • Sub-contract position as part of Health Connexions

Brampton, Ontario, Ca

• To grow the sales base by $600 million, changed the operational methodologies, improved execution and performance, accelerated patient conversion, brought in a state-of-the-art IT infrastructure, overhauled the talent requirements and training plan.• Led the development of the Strategic Plan, and execution of the corporate strategy, to completely re-engineer retail pharmacy at over 450 stores, covering a staff in excess of 3,000. • Sub-contract position as part of Health Connexions

Markham, Ontario, Ca

• Chief Operating Officer and Chief Financial Officer for a new, start-up medical facility encompassing 22,000 s.f., including participating in raising $4.8 MM in capital. • This first-of-its-kind Clinic supports the government’s Health Transformation Agenda by 1) reducing wait times, 2) providing better access to doctors, nurses and other health care professionals and 3) keeping Ontarians healthy. It provides community-based care by delivering OHIP, government-funded health care services in a way that provides access to a more comprehensive offering to patients. The facility offers a comprehensive and integrated clinic – a Medical Mall -- that provides a one-stop destination for a patient’s medical needs by providing access to nurses, doctors, dietitians, physiotherapists, chiropractors, pharmacy, x-ray and diagnostics, and a lab.

Etobicoke, Ontario, Ca

• Successfully spearheaded an initiative to grow the government’s funding model for integrated primary care, providing a $150 million increase to expand coverage in the province

Brighton , Massachusetts, Us

• Strategic solutions work with over 4,000 health care stakeholders across 200+ projects. Focused on strategic planning, market research and program solutions for complex health care problems.• Strategic consulting, research and programs for private, public and technology-based businesses in the health care sector (e.g., medical and professional associations, government, long-term care, hospitals, pharmaceuticals, biotech, diagnostics, employers, insurance companies, unions, medical devices, research organizations, community health care organizations, patient associations and public health).• Results-driven educational programs utilized proprietary tools to evaluate the medical regimen for over 6,000 patients, with 15% to 40% of the patients evaluated having been offered better care as a direct result of the intervention.• A Gold Seal Corporate Market Research Agency of the Marketing Research and Intelligence Association (MRIA) of Canada: audited by Deloitte & Touche to receive certification.

Toronto, Ontario, Ca

• Retail and Business Development Strategy: Developed a strategic and operational plan which grew sales from $1.75 million to $3.2 million. Identified and brought to closure business partnership commitments totaling $1.2 million.• Branding/Marketing: Developed a new vision and strategic plan to uniquely position the hospital to promote its services in an evolving, competitive market. This involved designing the framework, establishing the parameters and developing the templates to raise the hospital’s profile. Spearheaded the development of the first-ever Hospital Marketing plan, including facilitating teams in the development of plans to improve their products and services, and acting as a catalyst for the organization’s customer service initiatives. Initiated a strategy to re-vamp the web site to capture new branding image and customer service activities.

Indianapolis, Indiana, Us

• Exceeded target year over year by 10% on a $100 million+ business by increasing call averages +15% and mentions per call +20%. Designed new hiring protocols, linking training programs to performance outcomes and establishing clear goals and objectives.• Negotiated a multi-million dollar contract with a major partner to collaborate in R&D and Canadian policy development. • Developed and implemented a sales strategy to launch a new product into the marketplace, resulting in the top-performing region and set new, international performance standards.

Indianapolis, Indiana, Us

• Grew the only non-genericized product by 8% in a flat market.• Accelerated growth on the most important strategic product to +51%, nearly twice the national average. This product was over six years old. Maximized growth on the full strategic product line to +38%, making this the fastest growing District in the country. Next year, growth was also strong overall, with the main product at +44%.

Brentford, Middlesex, Gb

• Accelerated growth on the most important strategic product to +51%, nearly twice the national average. This product was over six years old. Maximized growth on the full strategic product line to +38%, making this the fastest growing District in the country. Next year, growth was also strong overall, with the main product at +44%.• Identified and developed new corporate stakeholders and key account customers, working with them to find common ground, merge our goals and effectively grow the business. Required negotiation of fees, policies and/or support points.• Managed, motivated and trained a staff of 19 sales representatives calling on: retailers, distributors, professionals, opinion leaders and government/lobbying groups. Included recruiting, hiring and training 13 representatives, firing one rep, preparing two for promotion and succeeding in having one person designated as National Rep of the Year.

Education record

Economics, Organization Management, Decision Sciences, Software Programming

Education record