Oversee company technologies by implementing strategic planning in utilization of technology to facilitate successful development of new products, sales initiatives, and business management strategies, among other endeavors.Manage security infrastructures by implementing systems designed to detect intrusions and other potential threats, effectively mitigating all cyber threats to safeguard company assets and data integrity.Lead engineering team in migration of physical servers to Azure virtual environment.Created of a top-notch IT team, with five direct reports, consisted of networking engineering, systems administration, systems support, and helpdesk. Having the knowledge and skills to accommodate the ever- changing business model and provided a best of class support.Implemented policies and procedure to create a fluid environment while keeping aligned with necessary compliances and company goals.Designed security infrastructure stopping all cyber threat. The multitiered system put into place includes intrusion detection, firewall rules, antivirus and system monitoring on all devices.Lead team to create hybrid Active Directory and Azure environment to utilize SSO for various applications and virtual desktop.Managed and maintained technology budget that included company software and hardware needs. Worked interdepartmental on strategic planning and associated initiatives to help reach company goals.

"In the capacity of Senior Director of IT for the entire enterprise, my responsibility includes leading the company’s technologies in alignment with corporate goals, compliances, and strategic use in business. This includes strategic planning in the use of technology in the development of new products, business management, sales, as well as SOX, FDA, and DEA regulatory compliances. Some of the key achievements include:• Total SOX compliance since inception of new controls in policy and procedures as well as monitoring and cyber security.• Implementation of policies and procedure to create a fluid environment while keep aligned with compliances and regulations for SOX, HIPAA, FDA, and DEA.• Design and implementation security infrastructure stopping all cyber threat. The multitiered system put into place includes intrusion detection by SecureWorks, Sonic Wall firewall rules and monitoring, ESET antivirus and system monitoring on all devices• Introduction of iPads and cellular connectivity for sales force and Office 365. This allows the team to access data specific to their jobs as well as customers. The increase in efficiency and productivity allowed for representative to attend to more clients thus help in reducing the field workforce by 5% in size.• Implementation of a hosted MAAS360 MDM solution to provide support for iPads and laptops for remote users.• The creation of a top-notch IT team, with five direct reports, consisted of networking engineering, systems administration, systems support, and helpdesk. Having the knowledge and skills to accommodate the everchanging business model provided a best of class support.• Total redesign of infrastructure to accommodate business requirements for a flexible environment to accommodate remote users during pandemic.

As Director of IT for the entire organization lead the company’s technologies to achieve organizational goals, bringretail locations to compliances with PCI as well as control inventory loss and time keeping. Worked with the CFO instrategic plan to achieve profitability and financial stability. The strategic plan used technology to bring outdatedsystems to a trackable and achievable level. The implementation of Office 365 and cloud based solutions allowedthe team to work more efficiently as well as provided more toolsets to achieve their goals. "Some of the keyachievements include:""• Replacement of outdated systems with a hosted cloud base solution including Office 365, SharePoint, and long-term storage on AWS• Implementation of policies and procedure to create a fluid environment while keep aligned with compliances and regulations.• Designed and implementation security infrastructure stopping all cyber threat. This included a hosted SonicWALL and SecureWorks IDS, as well as McAfee AV• Introduction of iPads-based NCR POS system to align with business requirements and goals. These systems provided better inventory and sales controls as well as easier maintenance and support.• The stability and control achieved with the new POS and policies allowed for the sale of retail locations that provided financial stability for the organization while allowing retail employees to maintain employment with the new company."

In the capacity of VP of Operations is served as the leading authority in the areas of IT infrastructure, architecture,and support of systems for various business in and around the Dallas-Fort Worth area. Mytech helpdesk focused onproviding CIO level direction as well as systems and desktop support. Managing these relationships and thesupporting staff were all part of the daily routine. In supporting small doctors’ offices to larger manufacturing weprovided the needed technology and foresight to allow them to complete at a higher lever. Some of the keyachievements include:• Lead IT team on various internal projects to allow for flexibility and growth to meet business goals.• Worked with support team to help business move to hosted MS Exchange, SharePoint, and other cloudsolutions.• Development of IT staff responsible for designing, supporting, troubleshooting, training and tuningcorporate network, servers and desktops. This included Microsoft Windows, Mac OSX, and Linux systems.Page 3• Managed technical teams and provided reports to executives on the company’s IT and networkperformance.• Worked with clients and third parties to design, implement, and support various systems from CRM tomanufacturing.• Maintained company budget and headed team on contract management.• Lead the security team that is responsible for monitoring and securing internal and external connectivityfor multiple companies as well as compliances for PCI and HIPAA• Provide strategic planning to assist companies in reaching their goals with technology

Served as manager of network engineering group responsible for all 1100 retail locations throughout the US. This team designs, implements and supports all store network functions.Key Contributions:• Lead on new design and implementation of “store of the future” network supporting POS and guest wireless connectivity• Create team of support and implementation engineers for above project• Manage team responsible for support of all retail location networks

Served manager for infrastructure engineering and support for offices in Irving, TX, Chicago, IL, Phoenix, AZ and Toronto, Ontario, CA. Managed all back office systems, virtualization, data storage, data center operations and day to day support.Key Contributions:• Lead team in design and implementation of accounting systems migration to Dynamics AX.• Directed team in network refresh and upgrade for all locations• Managed project to open new office in Toronto and expansion of the Mississauga office• Managed team responsible for the migration of systems and entire data center to Phoenix• Lead the Exchange upgrade and consolidation project

Serving as technical advisor, on projects directly related to the relocation and closure of data centers within North America. These projects entailed the relocation, consolidation, and closure of multiple data center facilities throughout the US. The was completed by working with all areas of IT and Business to ensure not only the timeliness of migrations but also to mitigate any or no down time. Key Contributions:• Lead on distributed Windows systems and network projects with North America• Work as back up and mentor to junior level team members• Ensure all company polices and procures are followed during projects• Monitor and advise on budgetary expenditures per project• Serve on the technical advisory team on various projects

Served as the lead in the areas of Data Center Operations, Networking, Telecommunications and POS Support. Coordinated the efforts of departmental managers, supervisors and engineers to insure Cisco network and communications availability as well as Windows 2000, 2003 and Linux server set up, virtualization and maintenance. Manage team responsible for support and maintenance of Data Center and DR. This includes all maintenance of UPS systems, Back up generators, and related.Key Contributions:• Project lead on wireless implementation for retail locations and corporate office.• Standardization of support processes for infrastructure.• Part of team responsible for new POS implementation.• Telecom processes and cost savings initiatives. • Redesign of Primary Data Center.• Modify and maintain DR/BIA plan.

Responsible for Networking, VOIP and Telecommunications. Insure network and communications availability. Negotiated new networking and telecommunications contracts.Key Contributions:• Instrumental in negotiating new contract for corporate wide MPLS network, saving the company $2 million on contract length and up to $500 per month on connectivity.• Key role in new contract with nationwide local provider for consistent monthly telecom savings.• Devised plan to minimalize phone lines per locations thus creating a savings of $1.2 million per year on telephone lines. • Provided support for Cisco VOIP and ICS systems.• Designed cost effective and secure Aruba wireless network for corporate office• Created company policies and procedures for cell phone usage and distribution.

Responsible for , Networking, Data Center Operations, Data Processing, Telecom and POS Support. and Help Desk groups. Responsible for networking and telecom contracts & IT budgetsKey Contributions:• Instrumental in nation wide VSAT network• Managed network and support team.• Managed group in providing 99.99% systems and data center uptime and availability.• Lead group in implementing new contracts with nationwide long distance and local providers for telecom savings.• Developed top notch Technical Services staff.• Managed data processing group.• Created and maintained the budget for each for all hardware , software purchases and maintenance contracts.• Responsible for purchasing the company’s computer hardware and software. • Responsible for internal and external security to ensure the integrity of the company’s data. • Wrote all policies for security and technical services for IT department.• Developed and maintained the IT DR plan.