As the VP, Head of Product & Design at Scotiabank Digital Factory, I lead and empower a talented and vibrant team of designers and product managers who are creating the future of banking. We apply a human-centred approach to everything we do, from understanding customer needs and pain points, to designing and delivering innovative and delightful digital solutions that enhance their financial well-being.I have over 15 years of hands-on experience in building and shipping software products across various domains and platforms. I am passionate about learning new technologies and development trends, and I regularly tinker with code and experiment with IoT and Python projects. I also hold certifications in Driving Innovation and New Ventures in Established Organizations from Stanford GSB Executive Education, and Introduction to the Internet of Things and Embedded Systems from Coursera. My mission is to leverage my technical and design skills, as well as my innovation mindset, to drive positive change and impact for our customers, our organization, and our industry.