Dawson Hall
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Dawson Hall Email & Phone Number

QA Engineer | Quality Assurance Specialist | Increasing Customer Product Satisfaction Ratings By 77% In 4 Months
Location: Palm Harbor, Florida, United States 6 work roles 2 schools
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Role
QA Engineer | Quality Assurance Specialist | Increasing Customer Product Satisfaction Ratings By 77% In 4 Months
Location
Palm Harbor, Florida, United States

Who is Dawson Hall? Overview

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Dawson Hall is listed as QA Engineer | Quality Assurance Specialist | Increasing Customer Product Satisfaction Ratings By 77% In 4 Months based in Palm Harbor, Florida, United States. AeroLeads shows a matched LinkedIn profile for Dawson Hall.

Dawson Hall previously worked as Remote Manual QA Engineer at Synthesis Workshop and QA Engineer at Tripleten. Dawson Hall holds Certificate, Qa Engineering from Tripleten.

Profile bio

About Dawson Hall

I strive to be organized and methodical, maximizing production while minimizing cost, be it time, resources, or effort.This way of thinking has drawn me to the role of QA Engineer. What better way to help people than to ensure that the modern tools we use to manage, transfer, store, and implement critical information is operating at 100% peak efficiency. Allowing others the peace of mind knowing the tools we've come to rely on in our everyday lives are dependable, and can be trusted.

6 roles

Dawson Hall work experience

A career timeline built from the work history available for this profile.

Remote Manual Qa Engineer

  • Decomposed and created mind map for Synthesis Workshop's new website.
  • Conducted manual and exploratory testing for the layout and functionality of Synthesis Workshop's new website.
  • Conducted SEO testing to increase searchability for synthesis Workshop's new website.
  • Worked in agile methodology team environment with regular meetings and communication regarding project.
  • Created and conducted PowerPoint presentation encompassing all new data created through the testing sprint/phase.
Apr 2024 - May 2024

Qa Engineer

Florida, United States

QA Automated ProjectsUrban Routes AppPerformed Test Automation - Wrote test cases for book a taxi - Write Test scripts to test the steps for booking a car sharing ride - Performed Test Automation using JavaScript, and Webdriverio - Execute automated test scenarios for field validation - Document test results for developers and report any bugs using.

Aug 2023 - May 2024

Manual Qa Tester

Florida, United States

QA Technical ProjectsUrban Routes AppPerformed Manual testing that includes: - Tested the frontend of the web app and issued bug reports using JIRA - Designed positive and negative tests; found defects in common interface elements - Checked layout adaptability without real devices - Intercepted and spoofed requests or responses in Charles manually and.

Apr 2023 - Apr 2024

Data Entry / Customer Service

Palm Harbor, Florida, United States

  • Customer service specialist and data entry technician.
  • Increased productivity and customer satisfaction by decreasing customer wait time by 50%.
  • Utilize data systems to create, pull, or update information, reducing research time by 15-20%.
  • Received a customer satisfaction rating of 95%, resolving 30-40+ customer complaints per day.
Jan 2022 - Apr 2023

Customer Service Specialist / Repair Technician

Clearwater, Florida, United States

  • Customer service specialist & Repair technician
  • Performed pre-assessments, calculated cost of labor, organized schedules for over 60+ contracts per month.
  • Cut costs for materials and labor by 5-15%.
  • Minimized the need for call back repairs to 3% by initiating surveys and closeout tests.
  • Entered job data into the company database increasing internal company communication by 30%.
Jan 2021 - Jan 2022

Customer Service Specialist / Repair Technician

Orlando, Florida, United States

  • Customer service specialist & Repair technician
  • Performed pre-assessments, calculated cost of labor, organized schedules for over 60+ contracts per month.
  • Cut costs for materials and labor by 5-15%.
  • Minimized the need for call back repairs to 3% by initiating surveys and closeout tests.
  • Entered job data into the company database increasing internal company communication by 30%.
Jan 2008 - Jan 2021
2 education records

Dawson Hall education

Certificate, Qa Engineering

6 month program learning QA engineering Applying lessons and fundamentals by completing projects at the end of each sprint.

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What is Dawson Hall's role at their current company?

Dawson Hall is listed as QA Engineer | Quality Assurance Specialist | Increasing Customer Product Satisfaction Ratings By 77% In 4 Months.

Where is Dawson Hall based?

Dawson Hall is based in Palm Harbor, Florida, United States.

What companies has Dawson Hall worked for?

Dawson Hall has worked for Synthesis Workshop, Tripleten, Walmart, Parlament Roofing & Construction, and Hall Brothers Roofing Inc.

How can I contact Dawson Hall?

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What schools did Dawson Hall attend?

Dawson Hall holds Certificate, Qa Engineering from Tripleten.

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