Jen Dawson Email & Phone Number

Greenville, South Carolina, United States

The Solution Specialist brings together knowledge of quotes, technical product knowledge to work closely with CDW Account Managers, sales leadership, and partners. Working with the leading brands in the industry, the role will serve as a critical OEM agnostic voice to customers as they make purchase decisions to establish and grow their esports programs.-Be a subject matter expert on partner’s products, programs and go to market strategies and communicate them to CDW sales.-Attend customer facing events and/or conference calls to communicate the value add of CDW and the partner.-Create product and build of materials recommendations for customers and account managers based on customer calls and emails.-Facilitate trainings for Education on partner products, services and programs.-Assist the partner and Product and Partner Management (PPM) contacts in creating messaging and promotions that directly align with K12 and Higher Education.-Act as a liaison between CDW Sales and Product and Partner Management (PPM) to identify opportunities for product, program and partner alignment improvements-Understand the market trends and specific needs of esports and Education as well as be able to identify and communicate wins/challenges of the business internally and externally-Responsible for answering presales and post sales technical questions-Educate account managers on products and resources to help them become as self-sufficient as possible-Maintain knowledge base of current manufacturers and solutions proposed, provided, and serviced by CDW-G-Provide training and subject matter expertise to stakeholders within the organization, and customers via online and in person meetings-Establishing, growing and maintaining partnerships with education institutions and other alliances to support the organization’s goals.-Support opportunities outside of the EDU vertical as necessary and as the business demand requires

Greenville, South Carolina Area

Esports in Education advocate and lead for South Carolina. Responsible for new account development and expanding existing accounts within an established geographic territory for all product sets. Working directly within the account set and positioning and working with channel partners. Leveraging product and services knowledge and selling skills to grow the territory/account base to attain financial objectives by understanding customer’s business and solutions requirements. Responsible for territory/account management, including account planning and sales forecasting by quarter and by half year. Customarily and regularly engaged with decision makers at client facilities in performing primary duties. Lead the sales process and utilizes all available resources (Internally and externally) to manage assigned accounts within the geographic territory. Directly Interface with customers to ensure satisfaction with solutions and maintain a positive ongoing relationship. Articulating how the business model relates to selling our products and services with an In-depth understanding of the Go to Market strategy and value proposition. Constantly developing knowledge of contract interpretation, negotiations and project management and furthering my knowledge of company products and services to better position within account set and territory.

Greenville, South Carolina Area

NWN helps organizations, from midmarket customers to Fortune 500 industry leaders, develop thoughtful, practical technology solutions to address key business challenges. Our insightful, reliable IT products and services enhance operational efficiency, reduce IT costs, secure customer data and improve customer satisfaction and loyalty.With more than 550 employees in the U.S. and China, NWN reaches more than 7,000 customers worldwide. Our partnerships with leading IT vendors such as, Cisco, EMC, HP, Intel and Microsoft—mean we leverage the best and brightest practices and technologies to advance your business goals.Responsible for achieving quarterly and annual goals by managing a territory. Builds direct relationships with Account Managers, Inside Sales Specialist, as well as end user organizations on major opportunities and works closely with and leverage the selected channel partners to maximize the revenue opportunities within the territory.My role is to penetrate into under-performing named focus accounts and grow the product brand and territory.

Downtown Greenville

Lead sales calls with team members to establish sales and customer retention goals.Orchestrate community events, booths, and promotions to generate leads and sales.Train all new sales staff.Create and direct sales team training and development programs. Negotiate and close contracts with corporate accounts.Create new innovative ideas to drive up membership sales.Track and implement sales trends. Set and recommend rate adjustments and discounts. Plan and organize public marketing and PR events.Motivating and encouraging members to achieve a healthier lifestyle.

Freelance teaching on a one-on-one basis.Participated in marketing events.Organized and participated in social and cultural activities.Planned, prepared, and delivered lessons to a range of classes and age groups.

Provided strong understanding and enthusiasm around technology, especially around Comcast products and services. Maintain detailed sales product knowledge, including competitive information.Provided superior customer service with all customer interactions. Evaluate customers' potential product needs and make appropriate recommendations.Utilized retention techniques to proactively retain existing customers from canceling service.Exceeded sales quotas in an accountability-based culture.Trained new hires on sales, data entry, customer service, and basic technical support.Adapted to the fast paced changes of the cable industry.Implemented new sales techniques and products.Organized meetings with TV network decision makers.

Tesol Certification, Teaching English As A Second Or Foreign Language/Esl Language Instructor

High School Diploma

Jones NCTI 2007 Introduction to Marketing Certification; Pendleton IN, Madison Coun