Value-added HR Consultancy Service to small to medium size businesses on all matters in relation to Employee Relations: including disciplinaries up to summary dismissal, grievance hearing, redundancy support with all the documentation, guiding clients with restructuring, assisting with any changes in relation to terms and conditions of employment, carrying out complex and sensitive investigations in relation to conduct and capability, producing legally compliant contract of employment and employee handbooks to suit the client's businesses, helping to manage short term and long term sickness absence cases, carrying out recruitment for clients, developing appropriate induction, appraisal systems and dealing with all matters in relation to family friendly policies for clients.

Provided the full range of HR Consultancy Service for small to medium size organizations. Resolved employee relation matters on behalf of clients: TUPE, redundancies, changes in Terms and Conditions of employment, Disciplinaries leading to dismissals, Grievance hearing, investigations, capability, contract of employment, employee handbook.• I built strong relationships with key stakeholders: business owners and senior managers so that they are confident that their HR problem will be resolved. • I am efficient in my approach so I can manage multiple Employee Relation cases and projects at any one time• I have experience of using several HR systems, employee benefits portal • Successfully identifying and implementing strategies for gaining new clients and managing the relationship. • I was involved in the marketing of the business, so I also produced blogs for the company website and LinkedIn. • I delivered bitesize training to clients on how to deal with operational HR issues

I successfully delivered large complex strategic projects from conception to implementation: Performance and development review involving competencies for all employees; Pensions auto-enrolment roll out to meet charity regulations and St John Ambulance was part of one of the initial roll out programmes when decisions were still being fine-tuned; Programme lead for 4 harmonisation of terms and conditions projects. Inorder for the projects to be successful, it was important that I built very good relationships with key senior managers in the organisation. The projects were delivered on time and within budget by carefully planning, scheduling and regular communication to everyone involved.

Supported 40 county offices working closely with County Executive Officers to develop, drive and implement business requirements on a full range of HR advice and dealing with complex employee relations cases, developed HR policy and procedures, involved in the transformation project. I provided HR direction to the newly appointed 8 Regional Human Resources Specialist. • Delivered people management programmes that were delivered to line managers• Successfully obtained the ‘Two Ticks’ Symbol award from JobCentre plus for the organisation• Working with payroll, developed successful HR capability on the HR/Payroll system so that meaningful data would be available for the Board members.

Managing the recruitment for all non medical roles aimed at ensuring service provision by a skilled and competent workforce. Business partnering with divisions. Handled complex ER issues including disciplinary, grievance, appeal, bullying and harassment cases, investigations. Wrote the trust disability equality scheme. Acting as management side representative to the Hospital Staff Consultative Committee.

Developed a robust recruitment and selection process, trained shop floor management on recruitment. Managed agency relationship, policy writing, handled ER cases, and liaising with Trade Union on any employment issues. Successfully tendered the Occupational Health contract and reducing overall payments. Handling redundancy program through to delivery.