Technical Support Engineer
CurrentClient support Engineer with a background in IT operations across private sectororganizations with extensive infrastructure project experience. My professional experience includesdiagnosing and addressing complex issues with online payments.Analyse system errors and troubleshoot transactions, payment integrations. Documentsystem issues in JIRA; report to Application support team. My role includes co-ordination with internal teams along withsupporting B2B clients with their product queries regarding payments engine.Assist merchants with payment products provided by the company such as Paypal, Apple Pay, Googlepay, cardlock.