Brittany Hughes Email & Phone Number

Batavia, Ohio, United States

Managed Parts Inventory. Coordinated with multiple businesses for inventory research & selection. Developed and Designed Parts Buying Guide, Multiple Catalogs, Product Spec Sheets, Employee Handbook and other important company files. Project Management; Mass Email Marketing Management resulting in 18% monthly order increase. AR & AP assistance with journals, statements & invoicing, Developing & training Excel/Sheets process which resulted in a more efficient workflow.

Amelia, Oh

Moved office from paper system to an electronic system, Managed 60,000+ accounts & respective orders, Designed, Conducted, and Transferred old paper surveys and reviews to electronic system which would prove to project and improve customer satisfaction/closing sales with an overall store satisfaction rate of 89%. Drafted and designed detailed product descriptions, company documents, customer files and store fliers.

Highland Heights, Ky

Completed between 50 & 200 cal ls daily in a competitive team environment, Maintained a 94% call completion rate while company average was 76%, Consistently performed in the top 10%. Customer Service, Problem Resolution, Data Entry, Project Management; Completed all outbound market research assignments.

Newport, Ky

Trained employees on office software and proper communication techniques to be used with patients and therapists. Drafted several training manuals as well as other contracts and employee-related documents. Coordinated schedules for multiple therapists. Managed 20 – 60 patients, per day with membership sign-on rate of 98% where the franchise average was 70%.

Cincinnati, Oh

Generated 40,000+ leads per week by scraping and consolidating data from school district websites. Maintained 1000 contacts/hour while team average was 400 contacts/hour. Compiled, sorted, and reviewed data. Created Excel macros to automate data cleaning and e-mail generation. Less than 1% bounce-back rate of automatic e-mail generation.