Daxton Budge Email & Phone Number

- Assisted in the launch of our India, Ukraine, and Chile markets.- Represented member services for new market launches by successfully launching and sustaining our Ukraine NFR, Thailand, and Israel markets. Assisted in the opening of the Thai Call Center.- Managed the service, staffing, organization, and scheduling of the Product Store and Marketplace at the 2021 doTERRA Evolve Convention. An event attended by over 8,000 members.- Completed over 100 ad hoc projects and reports for all international markets using business intelligence reports, CRM software, and Microsoft Excel.- Managed the migration of over 3000 customer accounts during new market launches including member’s sensitive information, commissions, and monthly orders.- Responsible for managing, updating, and reporting the voice of the customer report to company executives once a month.

Pleasant Grove, Utah, United States

- Achieved high ratings in original thinker, strategic, self-aware, ethical, and enthusiastic categories from a trait categorization survey filled out by agents I supervised.- Supervised a team of 10 or more agents and utilized goal setting and quality coaching to provide the best customer service possible resulting in a call monitor average score of over 3.7 for over six months.

Pleasant Grove, Utah, United States

- Answered inbound contacts and solved problems using given knowledge resources along side CRM resources such as EVO, SAP, and Datatrax.- Collaborated with many call center agents to provide genuine and professional feedback intermittently over a period of 8 months as a senior agent on the floor.