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⚾️ Dax Upton Email & Phone Number

SaaS Solutions | Driven by Data | Crafted by Friction at Instructure
Location: Saratoga Springs, Utah, United States 11 work roles 1 school
1 work email found @instructure.com LinkedIn matched
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Current company
Role
SaaS Solutions | Driven by Data | Crafted by Friction
Location
Saratoga Springs, Utah, United States

Who is ⚾️ Dax Upton? Overview

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⚾️ Dax Upton is listed as SaaS Solutions | Driven by Data | Crafted by Friction at Instructure, based in Saratoga Springs, Utah, United States. AeroLeads shows a work email signal at instructure.com and a matched LinkedIn profile for ⚾️ Dax Upton.

⚾️ Dax Upton previously worked as Sales Manager | Pro Learn at Instructure and Chief Operating Officer at Out West Officials Gear And Apparel. ⚾️ Dax Upton holds Bachelor Of Science - Bs (In Progress), Business Management from Utah Valley University.

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Email format at Instructure

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{first}.{last}@instructure.com
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Profile bio

About ⚾️ Dax Upton

With over a decade in Sales and Customer Experience, I have had the privilege of learning from the best when it comes to engaging your "clients", whether that includes customers, employees, potentials, etc. I am able to react quickly and deliver to the needs of your company, as well as create a competitive, hard-working environment wherever I go. Creating an experience for all you interact with is the number one priority when it comes to taking care of those you engage with. Single point of contact Customer Experience is vital to making sure that all needs are handled in one place- all modern SaaS Companies have made this change.Enterprise SalesCustomer Success- ManagementAccount Management- B2B and B2CCustomer Experience and RetentionSaaS Client EngagementManaging large groups of business to help facilitate their needsTraining- Groups of 30-100+, or just a few individualsSales and MarketingB2B, B2C Sales TrainingCall Center ManagementBranding and CultureInstructional DesignAdobe Creative SuiteCreating relationships with customers is a much-needed part of the business in today's world. I love creating those relationships and being able to see the light come on for new employees or partner clients when delivering outstanding training experiences for your business. I have had the privilege of training retail, financial services, call center sales, direct sales, and much more. I love creating experiences at all levels for those we engage with and know that in today's world, the realm of service is constantly evolving, and experience is needed in order for companies to flourish with their customers and the rules of that engagement.Being able to show passion and energy for the company is one of my strong suits, and delivering world-class training through eLearning, LMS Software, Instructional Design, or Face to Face Delivery.I would love to connect and I look forward to helping you manage your clients and build those necessary relationships for long-term business.

Listed skills include Leadership, Training, Sales, Customer Service, and 46 others.

Current workplace

⚾️ Dax Upton's current company

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Instructure
Instructure
SaaS Solutions | Driven by Data | Crafted by Friction
Salt Lake City, Utah
Website
AeroLeads page
11 roles

⚾️ Dax Upton work experience

A career timeline built from the work history available for this profile.

Sales Manager | Pro Learn

Current

Salt Lake City, Utah, Us

Jun 2023 - Present

Chief Operating Officer

Current
Out West Officials Gear And Apparel
Aug 2018 - Present

Sr. Manager - Sales And Success | National

San Francisco, California, Us

Nov 2021 - Jun 2023

Enterprise Sales Director

Irving, Texas, Us

Jan 2020 - Oct 2021

Territory Sales Manager

Irving, Texas, Us

Oct 2019 - Jan 2020

Sr. Customer Success Manager

Irving, Texas, Us

DealerSocket Inc. ("DealerSocket"), a leading provider of software-as-a-service ("SaaS") fully integrated technology solutions for the Retail and Independent Automotive industries. We are growing exponentially, and are looking for phenomenal people to grow with us. In 2015, we expanded our product lines, doubled our employee base, and opened new offices across the country. We pride ourselves on our amazing people, top-notch technology, and fun employee-focused corporate culture. SUMMARYThe Customer Success Manager is responsible for driving the success of DealerSocket products and services. The Customer Success Manager is focused on customer retention and upselling accounts on additional products and services that drive results. ESSENTIAL DUTIES AND RESPONSIBILITIESComplete simple to moderately complex tasks related to the satisfaction and retention of current DealerSocket customersOwn overall relationship with assigned clients, including increasing adoption, ensuring satisfaction and retention and creating opportunities to introduce other DealerSocket productsEstablish a trusted strategic advisor relationship with each assigned client to drive continued value of our products and servicesAdvocate for the customer including resolution of issues and push for product improvementsAssist customer in achieving their goals through the establishment of agreed-upon performance metrics that are defined, agreed upon and measurableWork independently with minimal direction

Sep 2018 - Oct 2019

Customer Success Manager

Irving, Texas, Us

DealerSocket Inc. ("DealerSocket"), a leading provider of software-as-a-service ("SaaS") fully integrated technology solutions for the Retail and Independent Automotive industries. We are growing exponentially, and are looking for phenomenal people to grow with us. In 2015, we expanded our product lines, doubled our employee base, and opened new offices across the country. We pride ourselves on our amazing people, top-notch technology, and fun employee-focused corporate culture. SUMMARYThe Customer Success Manager is responsible for driving the success of DealerSocket products and services. The Customer Success Manager is focused on customer retention and upselling accounts on additional products and services that drive results. ESSENTIAL DUTIES AND RESPONSIBILITIESComplete simple to moderately complex tasks related to the satisfaction and retention of current DealerSocket customersOwn overall relationship with assigned clients, including increasing adoption, ensuring satisfaction and retention and creating opportunities to introduce other DealerSocket productsEstablish a trusted strategic advisor relationship with each assigned client to drive continued value of our products and servicesAdvocate for the customer including resolution of issues and push for product improvementsAssist customer in achieving their goals through the establishment of agreed-upon performance metrics that are defined, agreed upon and measurableWork independently with minimal direction

Jan 2017 - Oct 2019

Corporate Training Manager And Instructional Designer

Idaho Falls, Idaho, Us

Responsible for the design, plan and implementation of high quality training on Docutech’s products, services, processes, workflow while evaluating the results of training delivered. This role’s primary responsibility is to engage, educate and empower employees to reach optimal performance on their jobs. As a corporate trainer at Docutech, you are expected to learn and understand mortgage and consumer banking operations, programs, products and procedures. You must have, or learn, enough comprehensive detail to teach effectively. In addition, this role will document internal processes for cross training and ongoing learning and development.Essential Duties and Responsibilities:• Document standard operating procedures, tribal knowledge, and workflow steps from departments across the organization. • Conduct front-end analysis to identify instructional goals, performance gaps and needs assessment• Contribute to the effective development, coordination and presentation of product training for all employees including role specific training• Deliver instructor led and web based training to new hires, strategic partners, and clients• Assist in the development of new testing and assessment processes to validate knowledge and work with human resources to store employee development milestones• Coordinate training, including but not limited to, scheduling the conference room, having materials prepared, checking technical specs, etc. • Evaluate the effectiveness of training programs and provide feedback to management and leadership

Jan 2016 - Jun 2016

Regional Sales Manager

Idaho Falls, Id, Us

Lead, develop, coach independent marketing executives to ensure the efficient execution of regional growth objectives• Generate sales results by influencing, motivating, and communicating to the region on sales-related issues and events• Lead the development and implementation of successful solution-based sales strategies. Act as an Ambassador for Melaleuca and an advisor to the customer.• Ensure that all key strategies are executed as designed. Articulate and align strategic plans and ensure that they are implemented effectively

Apr 2015 - Jan 2016

Training Manager

Salt Lake City, Utah, Us

As a member of the Learning & Development team, I am responsible for the detailed definition, project management, planning, analysis, design, development, deployment and evaluation of learning solutions.Develop high quality solutions-Part of a larger strategic involvement to enhance employees' performance and support specific business needs. I am familiar with all aspects of the instructional development process and an expert in online and social learning methodologies. I work closely with internal team members, throughout the solution life-cycle to ensure that solutions exceed business objectives.Needs Analysis and Instructional Design-Diagnose learning and performance issues, defining goals as measurable business metrics, writing performance objectives, planning the instructional strategy, choosing effective delivery methods, creating design documents and participant guides.Curriculum Implementation and Project Management- Manage development resources to track and report on the quality, scope, schedule and budget.Course Facilitation-Deliver management & leadership development content in both traditional classroom and virtual classroom sessions.Program Evaluation and Reporting-Gather data to answer specific questions regarding the value or impact of the solutions.Communication & Building Strategic Relationships-Develop and deploy effective communication strategies, present with impact, adjust message content and delivery, invite dialogue and demonstrate active listening in a classroom environment.Manage, Develop, and Execute enterprise-wide initiatives that require cross business involvement and collaboration.Strong diagnosis and analytical skills in order to effectively assess impact of initiatives

Aug 2012 - Apr 2015
Team & coworkers

Colleagues at Instructure

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1 education record

⚾️ Dax Upton education

  • Utah Valley University
    Utah Valley University
    Business Management
FAQ

Frequently asked questions about ⚾️ Dax Upton

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What company does ⚾️ Dax Upton work for?

⚾️ Dax Upton works for Instructure.

What is ⚾️ Dax Upton's role at Instructure?

⚾️ Dax Upton is listed as SaaS Solutions | Driven by Data | Crafted by Friction at Instructure.

What is ⚾️ Dax Upton's email address?

AeroLeads has found 1 work email signal at @instructure.com for ⚾️ Dax Upton at Instructure.

Where is ⚾️ Dax Upton based?

⚾️ Dax Upton is based in Saratoga Springs, Utah, United States while working with Instructure.

What companies has ⚾️ Dax Upton worked for?

⚾️ Dax Upton has worked for Instructure, Out West Officials Gear And Apparel, Thumbtack, Dealersocket, and Apex Logistics Group.

Who are ⚾️ Dax Upton's colleagues at Instructure?

⚾️ Dax Upton's colleagues at Instructure include Aurelien Mansier, Brian Cully, Nargis Behgoman, Yojin Park, and Lyndsay Jensen.

How can I contact ⚾️ Dax Upton?

You can use AeroLeads to view verified contact signals for ⚾️ Dax Upton at Instructure, including work email, phone, and LinkedIn data when available.

What schools did ⚾️ Dax Upton attend?

⚾️ Dax Upton holds Bachelor Of Science - Bs (In Progress), Business Management from Utah Valley University.

What skills is ⚾️ Dax Upton known for?

⚾️ Dax Upton is listed with skills including Leadership, Training, Sales, Customer Service, Management, Team Building, Coaching, and Public Speaking.

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