Daya Sagar Email and Phone Number

- Responsible to Drive Thought leadership and client engagement at the TCS Pace PortTMlocations, TCS Innovation Forums, CMI TCS Innovation Days- Leverage TCS COIN network across emerging technology startups and academic alliances to drive joint collaboration with customers- Leverage NPSD process to scale new CMI products and service offerings- Invest in Research programs to build new products and services for the futureResponsible to drive Innovation activities across North America n Canada Communication service providersRepresenting NA Comms business unit at organisation level Innovista initiativeDeliver Innovation charter/plan across NA Comms business unitConducting Innovation Days/Tech Talks/Hackathons/Ideathons across business unitExtending Best practice & Innovaltion learnings across other business units to NA Comms business unit

Ownership on large RFx (RFI, RFP, RFQ) responses and proactive demands coming across telco, media and information management operators in UK & EU region. Strong working experience on different variant of mid size to large size RFP deal (ranging ~$30to$100Mln) with a coverage of below areas,- Operating Model transformations - Micros service based architecture propositions- Agile, DevOps ways of working initiatives- CRM upgrade and transformation- Digital Channel transformation - Upgrade and Data migration proposals- Content management solutions- Cloud solution implementation on ServiceNow - OSS transformation responses- Field force management initiativesIncluding point of view and offerings created across Block chain and IoT technology areas.

• Revenue growth ownership across BSS (channels, CRM, OM, Billing, Integration, Data) domain delivery area• Customer engagement for new opportunity and proposal responses• Customer engagement for delivery tracking and escalations• Bid ownership for RFQ / RFI / RFP responses and proposal defense workshops• Work package agreement with customer team on SoWs/PO approvals• Portfolio level resource planning and tracking• Responsible for transformation programme / BAU projects delivery (including waterfall and agile delivery model)• Business case preparation along with customer team on new opportunity (business enhancement, transformation, rationalization programme)• Customer negotiation on work packages (covering scope of work, efforts and costs)• Partner and Vendor management working on joint opportunities for revenue growth

• End to End IT solution designing for converged communication product featuring fixed and mobile convergence leveraging enterprise solution framework underlying eTOM principles for products,o OneNet Enterprise - Ciscoo OneNet Enterprise - Microsofto Call Centre productso Audio and Video conferencing• Solution architecture definition based on Cisco 9.2.1 and 10.1.2 HCS platform• Prepare IT impact assessment and IT high level design along with cost estimates for domains to carry out the build for solution to pass through various gating processes• Participate in business discussions to strategize the product expansion into new markets• Enabling to arrive at business requirements discussing with business stakeholders and mapping them against IT requirements• Managed IT solution delivery in multi-vendor domain environment in conjunction with network and product teams• Ensuring guidance to low level design team to deliver according to IT high level design specifications and coverage of solution across test strategy and test plans• Definition of IT rationalization and application transformation roadmap • Impact assessment and VROM cost estimates for converged comms product’s change requests• Preparation and support of business case documents• Participate and support technology solution architecture and service design activities

• Joined migration team as part of crisis management team• Alignment on data migration solution architecture across point of sale and oracle financial applicationso Siebel CRM o Oracle financials• Re-planning on data migration planning and strive team to meet the planned deliverables and milestone• Reassured customer trust on TCS capability on deliverable quality and timeline• Lead data migration team and migration deliverables for dry runs, UAT migration run and Rollout phase• Post production support on migration related issues with quick fixes as per business impacts• Build capability decks and offerings in Telecom space Data Migration, CRM and Resource inventory Capability

• Anchored bids, liaised with sales and delivery teams to position our offerings to partners, vendors and prospective clients.• Handled ~20 system integration deals of 5-10M USD size as Solution Owner• Supported ~5 outsourcing deals (Batelco, Singtel, MTN, CricKet, Verizon, Omantel, TruPhone, Etisalat) in the capacity of Solution lead• Presented proposal defense for customers – NSN, Verizon• Led proposal efforts from offshore for large scale CSPs – Batelco, CricKet, Verizon, Omantel, Etisalat• Build capability decks and offerings in Telecom space – TCS Data Migration, TCS Billing Capability

• Participated in IPA (Implementation point analysis) discussions• Project Lead for the configuration team • Preparation of SRS (Software requirement specification document)• Data Migration SPOC for managing data migration for 333 SSA’s (districts) to target OSS/BSS systemso CRM – Siebelo Billing – Kenano Order Management, Inventory – Clarityo Mediation – Intec• Formulate and Preparation of data migration strategy• Review of data mapping documents for all the target system’s entities• Client co-ordination in presenting data migration approach/process to GM and DGMs (BSNL)• Support to development teams (CRM, Billing, Order Management) on business specific solutions • Preparation of Solution Architecture document (as per the Business requirements)• Support to system integration test team in preparation of test strategy and test scenario• Conducting training sessions for new joinees (In Basics of Telecom, Billing system concepts, Kenan/Arbor BP specific concepts, BSNL business process knowledge)• Effort estimates for data migration project deliverables

• Client co-ordination as an onsite coordinator• Review of all project deliverable documents (received from Offshore)• Status meeting with customer team• Preparation of system and performance test strategy documents for different projects• Preparation and execution of System test plan for projects• Preparation and execution of Integration test plan for projects• Preparation of Solution Architecture document (as per the Business requirements)• Design of migration strategy for data migration (for impacted customer on project to project basis)• Functional support for other projects in Proximus account, PBI / BICC / TCU teams• End to End System test lead for billing data store (BDS) project• Conducting training sessions for new joinees (In Basics of Telecom, Billing system concepts, Kenan/Arbor BP specific concepts, System testing process…)• System testing effort estimates for all the new enhancement projects in Proximus account• Design level support for the test automation team• Support in preparation of BICC and TCU projects estimation model

• Capture enhancements Requirements• Preparation and documentation of design strategy• Developing code using Transact-SQL (Sybase) and Unix shell/Perl scripting • Attending weekly status meetings and conference calls• Preparation of Unit, System and User acceptance test cases• Support to the users in user acceptance test phase• Ensure smooth implementation and production roll out.• Scheduling the jobs as per Lehman Brothers business requirements.• Post enhancement implementation support for the production issues.

• Installation of Kenan Arbor BP application and application of patches received from Arbor BP product vendor (CSG)• Requirement collection and analysis• Functional Gap Analysis from legacy system Kenan Arbor BP (V 9.1) to Kenan Arbor BP (V 11.0.3)• Data mapping for each database object (table, triggers, procedures) between source and target system• Design of migration strategy for data migration from legacy system to target system• Review of data migration scripts developed in PL/SQL and Pro C• Review of all project deliverable documents / migration code• Preparation and execution of Unit / System test plan and User Acceptance test• Post migration Production Support for Arbor BP 11.0.3 system

• Analysis of Workload configuration• Understanding of Tata Teleservices business processes• Preparation of load testing test cases• Preparations of test strategy for load testing test cases• Development of scripts that generates test data for the test cases• Installation of Point Of Sale, Metasolv, TIBCO, CRM applications and installation of Windows Servers (creation of a DNS domain) in Sun Benchmark Lab similar to existing production setup of Tata Teleservices• TIBCO interface environment setup, configured all the POS-OM, OM-BP, OM-CRM, POS-BP, BP-POS, CCAE interfaces adapter and IM components of TIBCO• Study and Continuous Monitoring of the TIBCO components in test case execution• Execution of test cases using Load runner tool and batch jobs• Documentation and analysis of test results to conclude on performance recommendations

• Lead the TIBCO interfaces Module, Functional Support for Metasolv / CRM migration teams.• Preparation of Data Mapping and Technical design documents for the TIB interfaces.• Business requirement implementations in TIBCO Enterprise application integration system, Configuring the Adapters and Integration Manager for the interfaces.• Coordinating and planning of the activities of TIBCO interfaces like POS-Metasolv, Metasolv-CRM, Metasolv-BP and POS-BP.• Requirement Collection through client interaction for implementing Change Request in Integration Manager and Adapters to incorporate new Business scenario.• Interface (TIBCO) Support for the OSS Systems.• End to End testing lead for functional verification on the migrated data, Designed processes according to the new business rules, Preparation and execution of System test plan for the OSS system

• TIBCO interface environment setup, configured all the POS-OM, OM-BP, OM-CRM, POS-BP, BP-POS, CCAE interfaces adapter and IM components of TIBCO.• End to End testing support for the TIBCO integration system components.• Requirements analysis, System Study for migrating data from Kenan Arbor BP (V 8.1)/Arbor OM (1.3) to Metasolv.• Functional Gap Analysis from legacy systems Kenan Arbor BP (V 8.1)/Arbor OM (V 1.3) to Kenan (V10.1)/Metasolv systems.• Data Mapping, Design and Development in PL/SQL and Pro C.• Preparation and execution of Unit / System test plan and User Acceptance.• Post migration Production Support for Arbor BP and Metasolv systems.

• Requirements analysis, System Study for migrating data from Unicorn Billing system to Kenan Arbor BP (V 10.0.3)/Arbor OM (V 3.2).• Data Mapping, Design and Development in PL/SQL and Pro C.• Support for the data migration from BSCS/CABS systems to Kenan Arbor BP (V 10.0.3). • Client interaction, Unit Testing & System testing, User Acceptance testing.• Maintenance of Arbor BP migrated data till system is stabilized including bill run catch up.