(1) Creating detailed and well-structured positive and negative test cases based on system analysis, product requirement, and functional requirement for desktop web, mobile web, android apps, and iOS apps.(2) Reviewing requirements, designing and preparing test scenarios.(3) Performing manual testing (regression test, sanity test) and analyses the results.(4) Reporting and communicate the test results to the QA lead.(5) Reproducing and reporting issues, classify severity level and determine any defects or bugs founded should be resolved by front-end team or back-end team.(6) Collaborate with front-end team, back-end team, and product owner team for handling test cases trouble-shooting on any new projects. Especially projects that related with package promotion, payment method, payment gateway, and purchase flow on web platform.(7) Performing verification for any defects or bugs that had been fixed.Keywords: Test Cases, Test Scenarios, Manual Test, Defects, Severity Level, Regression, Sanity, Web, iOS, Android, Bugs, Front-end, Back-end, Product Owner

Work experience on non-professional or micro business sector.(1) Assist in preparing raw materials for the mixing and milling process.(2) Scaling, to ensure that all raw materials are in accordance with the composition of the materials used.(3) Packing, sealing, and distributing fertilizers to customers and markets.(4) Perform daily stock updates and ensure all stock units on the e-commerce website match the stock in the warehouse.(5) Update changes in prices, pictures, and product descriptions on the website.(6) Analyze, calculate, and estimate budgets for advertising costs. Includes, PPC, CPC, Keyword Quality, Keyword Cost, Risk / Profit Factor, and Number of Page Views.(7) Handling complaints and communicating with customers if there are any questions or product discussions.(8) Preparing delivery orders, inputting data-entry, and entering receipt numbers into e-commerce websites (Tokopedia) and customer databases.Keywords: Delivery Orders, Data-entry, e-Commerce, Tokopedia, Database, Complaints, Customers, Budgets, Advertising, PPC, CPC, Keyword Quality, Keyword Cost, Risk/Profit, Page Views, Stock Updates, Markets, Raw Materials.

(1) Supporting consumers by providing technical information and project production plans, sending reports and follow-up, consulting and providing solutions, and making official project document reports to increase consumer trust (customer experience) and leverage company credibility.(2) Analyzing and implementing budget efficiency for repair-unit cost while maintaining product quality standards.(3) Coordinate with vendors to schedule all ongoing and upcoming projects.(4) Creating project planning schedule, perform project documentation, and archiving technical designs, initial drawings, model specifications, purchase order and invoices in ISO format as official documents.(5) Perform a checklist and technical tests in order to ensure that there is no malfunction in all units.(6) Conduct a User Acceptance Test (UAT) with clients, which includes plumbing tests, physical tests, and electrical tests in order to ensure all criteria are in accordance with technical specifications, work normally, and satisfy the client.(7) Create User Acceptance documents and handover with the client.Keywords: Consumer Trust, Customer Experience, Technical Designs, Production Plans, Reports, Follow-up, Consulting, Solutions, Project Document, Budget Efficiency, Repair-unit, Product Quality, Vendors, Purchase Order, ISO, Technical Tests, UAT, Malfunction, Plumbing Tests, Physical Tests, Electrical Tests, Technical Specifications, Handover.

(1) Handling consumer complaints and performing troubleshooting if there are problems with electronic devices.(2) Repair broken electronic devices, perform maintenance on electrical networks and computer LAN in order to reduce replacement costs.Keywords: Consumer, Complaints, Troubleshooting, Electronic Devices, Repair, Maintenance, Electrical Networks, Computer, LAN, Costs.

(1) Monitor, maintain, and ensure the production speed of CCR Tonasa 2/3 and the amount of raw material input in the cement mill production.(2) Calculating the production efficiency of cement mills by analyzing the input-output data using a statistical quantitative approach.Keywords: Production, CCR Tonasa 2/3, Raw Material, Cement, Mill, Efficiency, Statistical, Quantitative, I/O.