Ivonne Dayana Gonzalez Gutierrez Email & Phone Number

Cremorne, Nsw, Au

Brisbane, Queensland, Australia

Recruited and trained staff, leading to improved customer service and operational efficiency - Managed scheduling, payroll, and employee development programs - Oversaw operations, ensuring adherence to food safety regulations and quality standards - Managed inventory, budgeting, and financial reporting to optimize restaurant performance

Brisbane, Queensland, Australia

• Supported HR functions, including recruitment, onboarding, and employee relations, and managed employee records and facilitated training sessions on workplace safety and health.• Implemented and monitored OHS policies and procedures, ensuring compliance with Australian standards.• Coordinated HR initiatives to enhance employee engagement and retention.• Managing appointment scheduling, meeting organization, and invoicing. update, maintain both physical and digital documents. Provided administrative support to the executive team. • Coordinated travel arrangements and expense reimbursements for employees. • Assisted with project management tasks such as organising files and maintaining project documentation.

Brisbane, Queensland, Australia

Directed daily operations and supervised staff, fostering a positive work environment. - Implemented effective HR practices, including performance evaluations and staff training. - Managed inventory, budgeting, and financial reporting to optimize restaurant performance.

Bogotá, Distrito Capital, Colombia

• Assisted with HR activities, including recruitment, onboarding, and performance management.• Supported the implementation of OHS policies and procedures to ensure a safe workplace.• Maintained employee records and provided administrative support to HR managers.

Colombia

Design and deliver engaging and interactive training sessions, implementation and development of prevention programs in psychosocial risk.Teamwork training, effective and assertive communication, emotional intelligence, stress management, customer service, and leadership, among others.

Colombia

Advise the transport companies associated with the occupational risk insurer in the design, implementation and development of occupational health and psychosocial risk prevention programs. Teamwork training, effective and assertive communication, emotional intelligence, stress management, customer service, leadership, among others.Evaluation of psychosocial risk factors, preparation of diagnosis and design of programs tailored to the needs of each organization

Leadership & Management Certificated, Human Resources & Personal Administration

Law Conciliator, Law, Certificated

Activities and Societies: Practices carried out in the conciliation center University of la Gran ColombiaFacilitate the conciliation.

Lawyer, Law, 10 Semestre

Occupational Health Management, Occupational Health

Directing and leading processes of health promotion at work that guarantee healthy environments, prevention of accidents and diseases.

Psychologist, Psychology

Activities and Societies: Internship business sector and Mental healthBe responsible, ethical and committed to the application.