- Defining a product's overall strategy, including its vision, goals and roadmap- Managing the “gateway process” for owned products developed in-house- Collecting & documenting detailed requirements from stakeholders / customers- Conducting market research- Cross-functional collaboration

- DECT configuration, deployment and debugging- Software testing- Writing technical documentation - First level customer support

- Sales and purchase of hardware products (from spare parts to high-end IT configurations)- Building and maintaining strong, long-lasting customer relationships- Handling RMA cases

- Installation and maintenance of Jenkins continuous integration server- Programming in Matlab and scripting

Teaching French language and culture to students from 7-10th grade

The following working areas show the learning goals I achieved during my 10 weeks of internship:ATM department:- Getting to know how an ATM works- Assembling an ATM- Making a hardware update- Fixing errors through the software- Testing for failuresPoint of Sale department:- Troubleshooting Internet connection on a PC - either using static IP or DHCP- Getting to know MSExhange - creating users on the server, configuring e-mails on the workstation- Managing a network connection - allocating IP adressess to suit the existing IP range, configuring ADSL modems- Repairing errors in the cashier tills of the retail chains- Reloading and reconfiguring the tills - Changing motherboards and installing OS

Responsible for the registration and accommodation of the guests in the rooms;Making purchases and sales activity

- Participating in fashion shows, events and commercials - Promotion and advertisement