Dayana Rivero Email & Phone Number

Salem, Ohio, United States

Warren, Ohio, United States

- Ensured product quality by testing and analyzing wet and dried coatings and conducted wet chemistry at the Coating Line; made decisions to promptly correct or fix any quality issues that occurred based on analysis.- Identified and raised quality issues by reviewing the Surface Inspection System (SIS) for each coil and determined its disposition to ensure zero impact on the customer.- Identified and differentiated between coated and bare defects on coils and determined fit for use. Worked with Team Leaders and Team to determine the root cause and appropriate corrective actions when a defect was found unsuitable.

Youngstown, Ohio, United States

- Provided classroom management and student support, fostering a positive learning environment by assisting teachers, addressing individual student needs, and managing behavior in groups.- Delivered effective classroom instruction to English Learners in Spanish, promoting language acquisition and academic progress.

Venezuela

- Reported quality non-conformances and facilitated timely corrective actions, ensuring adherence to quality control procedures, and contributing to the continuous improvement objectives of the Quality Department.- Achieved a 5% reduction in Service Quality Incident Rate (SQIR) by analyzing non-conformities, providing recommendations, and effectively communicating required adjustments to field operations.- Utilized data-driven Root Cause Analysis (RCA) techniques to minimize Non-Productive Time (NPT) and non-conformities. Recommended corrective actions and ensured the distribution of all quality records and documents as necessary.

Venezuela

- Maintained the HSE program, trained personnel, and ensured safety standards compliance.- Conducted incident investigations, and developed corrective action plans.- Generated HSE reports based on KPIs.