• Managing customer services notification on ERP;• Monitoring Process;• SD & BW Key Users tasks;• Controlling of KPI´s Reports: OTIF, Backlog Orders;• Fixed Cost Control;• Management of Export Process;• Master Data Maintenance (Price – MDC process and Vendor Maintenance & creation) – SAP;• Sourcing and procurement data creation (Contract, Info Record, Source list, Freight Conditions in Contract, Payment Terms, and Prices) – SAP;• Material Master Process Monitoring – SAP;• MM & BW Key User Tasks (support to end users, monitor and solve problems, system testing, user administration, end users training, information sharing and global networking) – SAP;• Schedules and cancellations of English classes using the JC Solutions system for class data information;• Sales process monitoring;• Production Management;• Develop and implement projects focusing on the optimization of resources and time to reduce costs and helping in inventory management through the system (Logix);• Production process analysis, to generate production losses, head count and negotiation of new targets with the coordinators of each area;• Create and maintain of products in the system (Logix);• Process optimization to ensure low cost and high quality negotiated with the customer.