Jonathan Dayao, Phd Email and Phone Number
Jonathan Dayao, Phd work email
- Valid
Jonathan Dayao, Phd personal email
- Valid
I have over 20 years of experience in building businesses, systems, and teams. My strength is in developing high-performing service teams. I have done this several times by building happy and cohesive teams, implementing mature processes, and establishing a culture with a deep sense of urgency and ownership. My experience comes with a deep understanding of the nuances of end-to-end systems, and team communications and collaborations. I have consistently applied this knowledge in providing great customer experiences. I have implemented several successful projects ground up. My experience in operations management is backed by industry frameworks like CMMI and ISO20000. I have managed teams of up to 400 headcount and grown revenue up to $35m. I am an advocate for teaching Computational Thinking in K-12 in the Philippines.
Rappler
View- Website:
- rappler.com
- Employees:
- 51
- Company phone:
- (632) 661-9983
- Company email:
- info@rappler.com
-
Chief Technology OfficerRappler Aug 2023 - PresentPasig City, Metro Manila, Ph
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CeoAskthedragon.Com 2016 - PresentManila, Metro Manila, PhResponsible for the development and implementation of the company’s business model and strategy.Key Achievements:- Developed Computational Thinking curriculum, products, and services.- Developed Collaboration Center, which is a lightweight Learning Management System.- Launched the Social Sciences Licensure Examination for Teachers (LET) Specialization Reviewer on July 2018.- Launched LET General Reviewer on February 2017.- Deployed Reviewer Maker on November 2016. -
Vice President For AdministrationMapúa Malayan Digital College Sep 2021 - Aug 2023Cabuyao, Laguna, Ph- established the enterprise data and process integration platform using Apache Kafka- forward improvements to operational and strategic IT plans -
Chief Computing Innovation OfficerTechnological Institute Of The Philippines Sep 2018 - Mar 2020Quezon City, National Capital Region, Ph -
DirectorMacquarie Group 2011 - 2016Sydney, Nsw, Au- Established the team's offshore DevOps strategy resulting to high client and employee satisfaction.- Established self-service processes, service automation, service monitors, metrics, visual management boards, daily huddles, automated testing practices, operations performance reports, data quality, and customer-focused and high-trust culture that all together helped increase team productivity and morale, and systems' availability from 97% to 99.89%.- Conducted "Operational Excellence" training programs in Manila, Hong Kong, and India, which resulted in cost savings and an increase in client and employee satisfaction. -
Vice President For Operations - Application Management & It ServicesTelus International Philippines 2008 - Jul 2011Vancouver, British Columbia, Ca- Established the outsourcing strategy and led its implementation. This resulted to headcount increase from 110 in 2008 to 410 in mid-2011 and a revenue growth from $8.34m in 2008 to $35m by 2011.- Transformed the AMITS group from a pure body shop engagement to a mixed managed talent and managed service offering that resulted to customer and employee satisfaction.- Implemented the successful transition of tier-3 remote server, and storage and backup system administration services from Canada to Manila.- Established the Quality Assurance Group, and Training and Evaluation Group, and led the Service Desk and IT Infrastructure Operations teams’ process improvement initiatives. These initiatives led to TELUS International Philippines' ISO 20000 certification on December 2010. -
Vice President, Chief Technology Officer & Chief Information OfficerSoftware Ventures International 1999 - 2008Us1999-2002; 2004-2008- Led 200-employee team providing offshore Application Management services to Safeway USA.- Led the SVI IT operations group.- Successfully implemented the following: Mainframe Maintenance, Time-and-Attendance Application Development Project, Lawson Interface Development Project, and COBOL LE Testing Project -
Vice President And Chief Technology OfficerRcg Information Technology 2002 - 2004Iselin, New Jersey, Us- Led the process improvement initiative of RCGIT Philippines resulting in CMMI Level 5 certification on July 4, 2003.- Created and documented the project management, cost estimation, and software development processes that led to the CMMI Level 5 certification. -
DeanDe La Salle University 1997 - 1999Manila, National Capital Region, Ph- Developed academic programs of the college.- Developed the continuing education programs of the college.- Recommended improvements to the computer science program of Higher Education Institutions in the Philippines.- Audited computer science programs of different colleges and universities as member of the CHED Regional Quality Assurance Team (RQAT).
Jonathan Dayao, Phd Skills
Jonathan Dayao, Phd Education Details
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University Of BrightonComputer Science
Frequently Asked Questions about Jonathan Dayao, Phd
What company does Jonathan Dayao, Phd work for?
Jonathan Dayao, Phd works for Rappler
What is Jonathan Dayao, Phd's role at the current company?
Jonathan Dayao, Phd's current role is CTO.
What is Jonathan Dayao, Phd's email address?
Jonathan Dayao, Phd's email address is jd****@****.edu.ph
What schools did Jonathan Dayao, Phd attend?
Jonathan Dayao, Phd attended University Of Brighton.
What skills is Jonathan Dayao, Phd known for?
Jonathan Dayao, Phd has skills like It Service Management, Technology Management, Account Management, Talent Management, Outsourcing, Vendor Management, Itil, Program Management, Business Analysis, Software Development, Process Improvement, Project Management.
Who are Jonathan Dayao, Phd's colleagues?
Jonathan Dayao, Phd's colleagues are Keith Yadao, Giselle Barrientos, Jaira Roxas, Kyle Chua, Patrick Santos, Alej Edoria, Dave M Veridiano Ee.
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