Worked for Vistara(Tata Sia Airlines), Air Arabia & Air India / Air India Express.Greeting customers with kind and courteous customer service, rather helping them with kisosk check-in baggage at counter or clearing queries realting to security checks.Verifying identification and travel documents to efficiently board passengers for an on-time departure.Address passenger concerns regarding seating, connecting flight information and special assistance.Handling transactions in a timely manner over sales, delayed, canceled flights and any issue related to lost/damaged luggage, Providing prices and delivery information.Resolving customer requests, questions & complaints frequently requiring analysis of the situations to determine the best use of resources. Assisting special passengers (Senior citizen, Disabled & Minors). Also, Deny boarding to passengers presenting a possible threat.Ensuring company regulations regarding baggage size/weight etc are complied with.

My role at work is to manage staff along with labour & machines for Grading, Trenching, Backfilling & Restoration for a particular project. It also includes admin job & maintaining accounts.

Arranging & allocating the line of products for customers, Managing the checkout & Bakery section, Product Price reduction & Wastage management, attending deliveries, helping with customer queries.

Customer Relations, Management (Banqueting & Catering, Beverage & Food, Orders & Delivery), Till, Staff supervision & co-ordination.

Creating contacts.., Approaching & convincing them to join schemes & to be a part of BSLI, Updating customers with the change in plans & rules of IRDA and helping them allocate their valuable investment with time.