Dayasindhu Kumar
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Dayasindhu Kumar Email & Phone Number

Associate Manager - VA at Wishup
Location: Noida, Uttar Pradesh, India 4 work roles 2 schools
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Current company
Wishup
Role
Associate Manager - VA
Location
Noida, Uttar Pradesh, India
Company size
444 employees

Who is Dayasindhu Kumar? Overview

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Quick answer

Dayasindhu Kumar is listed as Associate Manager - VA at Wishup, a company with 444 employees, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Dayasindhu Kumar.

Dayasindhu Kumar previously worked as Senior QA Analyst at Provana and Quality Analyst at Intarvo Technologies Pvt. Limited. Dayasindhu Kumar holds Bachelor Of Technology - Btech, Mechanical Engineering from Punjab Technical University.

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Email format at Wishup

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Wishup

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Profile bio

About Dayasindhu Kumar

At Provana, my role as Senior QA Analyst cum QA Lead has cemented my reputation as a quality assurance expert, dedicated to upholding US FDCPA and 3rd Party Debt Collection. With a strong foundation in Academics, and over 6.5+ years of professional experience I have successfully led a team of up to 25 QA professionals, enhancing service delivery through rigorous call audits and advanced data analytics with Excel and Power BI.My commitment to operational excellence is reflected in the effective management of team attrition and the implementation of efficient leave management systems. Our collective efforts have ensured the quality of service for over 300 representatives, all while fostering an environment of continuous improvement and compliance.

Current workplace

Dayasindhu Kumar's current company

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Wishup
Wishup
Associate Manager - VA
India
Website
wishup.in
Employees
444
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Company profile
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4 roles

Dayasindhu Kumar work experience

A career timeline built from the work history available for this profile.

Associate Manager - Va

Wishup

India

Senior Qa Analyst

Current
Provana

Noida, Uttar Pradesh, India

In my role as a Senior QA Analyst cum QA LEAD at Provana, I led a team of 20-25 QAs overseeing the quality of 300+ representatives, ensuring compliance with US consumer banking regulations. I conducted daily call audits, utilized speech analytics tools, and generated quality reports using advanced Excel and Power BI. Additionally, I managed team attrition.

Aug 2019 - Present

Quality Analyst

Intarvo Technologies Pvt. Limited

Noida, Uttar Pradesh, India

In my role as a Quality Analyst at inTarvo Technologies Pvt. Limited, I audited calls and chats, conducted feedback sessions, and generated quality reports to ensure high standards were maintained. I also provided training to agents on quality parameters and mentored new hires, contributing to the continual process improvement of the team.

Jun 2018 - Jul 2019

Customer Service Representative

Intarvo Technologies Pvt. Limited

Noida, Uttar Pradesh, India

In my role as a Customer Service Representative at inTarvo Technologies Pvt. Limited, I audited calls and chats, conducted feedback sessions, and provided training to agents. I generated quality reports and mentored new hires to ensure high-quality customer service.

Oct 2017 - Jul 2018
Team & coworkers

Colleagues at Wishup

Other employees you can reach at wishup.in. View company contacts for 444 employees →

MK Melissa Kwiatkoski Melissa Kwiatkoski Colleague at Wishup Griffith, Indiana, United States, United States View → KY Kushagra Yadav Kushagra Yadav Colleague at Wishup Lucknow, Uttar Pradesh, India, India View → MT Maison Thali Maison Thali Colleague at Wishup New Delhi, Delhi, India, India View → EC Enakshi Chakraborty Enakshi Chakraborty Colleague at Wishup Kolkata, West Bengal, India, India View → BJ Bhumi Jayalakshmi Bhumi Jayalakshmi Colleague at Wishup Chennai, Tamil Nadu, India, India View → PJ Prarthna Joshi Prarthna Joshi Colleague at Wishup Indore, Madhya Pradesh, India, India View → PS Pushpendra Singh Pushpendra Singh Colleague at Wishup Kishangarh, Rajasthan, India, India View → KS Kanika Shahi Kanika Shahi Colleague at Wishup Ghaziabad, Uttar Pradesh, India, India View → AA Aditya Asthana Aditya Asthana Colleague at Wishup Noida, Uttar Pradesh, India, India View → VC Vibhuti Chakarvarty Vibhuti Chakarvarty Colleague at Wishup Indore, Madhya Pradesh, India, India View →
2 education records

Dayasindhu Kumar education

FAQ

Frequently asked questions about Dayasindhu Kumar

Quick answers generated from the profile data available on this page.

What company does Dayasindhu Kumar work for?

Dayasindhu Kumar works for Wishup.

What is Dayasindhu Kumar's role at Wishup?

Dayasindhu Kumar is listed as Associate Manager - VA at Wishup.

Where is Dayasindhu Kumar based?

Dayasindhu Kumar is based in Noida, Uttar Pradesh, India while working with Wishup.

What companies has Dayasindhu Kumar worked for?

Dayasindhu Kumar has worked for Wishup, Provana, and Intarvo Technologies Pvt. Limited.

Who are Dayasindhu Kumar's colleagues at Wishup?

Dayasindhu Kumar's colleagues at Wishup include Melissa Kwiatkoski, Kushagra Yadav, Maison Thali, Enakshi Chakraborty, and Bhumi Jayalakshmi.

How can I contact Dayasindhu Kumar?

You can use AeroLeads to view verified contact signals for Dayasindhu Kumar at Wishup, including work email, phone, and LinkedIn data when available.

What schools did Dayasindhu Kumar attend?

Dayasindhu Kumar holds Bachelor Of Technology - Btech, Mechanical Engineering from Punjab Technical University.

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