Dayden Renwick Email & Phone Number

American Fork, Ut, Us

Sandy, Utah, United States

• Monitor security alerts to ensure system integrity and address potential breaches or vulnerabilities.• Manage user accounts, permissions, and mailboxes in Office 365.• Administer Active Directory services, including user and group management• Assist clients by following up with hardware and software troubleshooting, while communicating and de-escalating difficult situations.• Create and maintain documentation to keep company hardware, passwords and software updated on a knowledge base.• Maintain knowledge of networking principles to assist in network connectivity issues and support organizational IT infrastructure needs, managing IT services across 60 different companies with over 3000 end users.

Lehi, Utah, United States

In my current role as Lead Medical Assistant at Alpine Pain and Rehab in Lehi, UT, since April 2023, I have been actively involved in ensuring seamless patient care and effective clinic operations. My responsibilities include collaborating with healthcare providers and support staff, where I play a vital role in maintaining a compassionate and direct interaction with patients. This position allows me to exercise my strong organizational skills, particularly in handling administrative tasks like patient record keeping and appointment scheduling.In addition to these administrative duties, I am diligent in adhering to HIPAA regulations, ensuring the confidentiality and security of patient information in all interactions and documentation. My role also involves utilizing various medical technologies and software, which aids in organizing and enhancing communication between the clinic and its patients. Furthermore, I coordinate the work of junior staff, ensuring high team performance and effectively managing the needs of approximately 600 patients per month. This role has been crucial in further developing my skills in customer service, team leadership, and communication within a healthcare setting.

Fargo, North Dakota, United States

In my role as a Client Relation Consultant at U.S. Bank in Fargo, United States, from May 2022 to November 2022, I focused on developing and maintaining robust client relationships. I provided personalized financial advice and solutions, fostering trust through knowledgeable and consistent service. This role allowed me to deepen my understanding of financial products and services, making me adept at assessing risks and opportunities. I also offered valuable financial advice to customers, which was an integral part of my job.My attention to detail and adherence to regulatory standards were crucial in handling sensitive customer information and financial transactions. I collected 50-70 business deposits, simultaneously building relationships with local business owners. This experience in the banking sector honed my skills in customer service, financial analysis, and regulatory compliance. It was a significant period that contributed to my professional growth, particularly in understanding the nuances of client relations and financial services.

In my role as a Health Care Specialist in the United States Army at Fort Carson, CO, from August 2017 to August 2021, I honed my leadership and technical abilities in a high-pressure environment. Leading a team of 50-100 personnel, I was responsible for the crucial task of installing and managing communication hardware for essential missions. My duties also extended to the careful management and maintenance of equipment valued at $1.3 million, a responsibility that I undertook with utmost diligence and precision. This experience not only sharpened my technical skills but also reinforced my ability to manage valuable resources efficiently.During this period, I played a key role in managing emergency and high-stress situations, ensuring both safety and operational efficiency. My service was marked by the global COVID-19 pandemic, during which I actively contributed to reducing the virus's spread. I facilitated the transport of patients to isolated environments, an initiative critical in controlling the situation. Furthermore, my role included mentoring and guiding fellow soldiers. I conducted physical and verbal performance reviews, providing leadership and support to my team. This period in the Army was instrumental in developing my competencies in crisis management, leadership, and technical proficiency, all within a demanding and dynamic environment.

Information Technology, Computer And Information Systems Security/Information Assurance, Senior

Associate'S Degree, Health Services/Allied Health/Health Sciences, General