Daye Agali Email & Phone Number

Ireland

Naas, County Kildare, Ireland

• Qualification of Network Infrastructure for clients ensuring they meet regulatory requirements
• Qualification of Servers, Workstations and Applications for clients ensuring they meet regulatory requirements and they are in a compliant state; Performing Installation and Operational Qualification tests on IT systems.
• Creating technical documents from Design Specification, Configuration Specification, writing testcripts for IQ’s and OQ’s and Work Instructions e.t.c
• Review of technical documents for clients
• Migrating Systems: working with clients to migrate their IT systems from one network environment to another.
• Working with clients to troubleshoot technical issues that arise throughout the Qualification cycle

Naas, County Kildare, Ireland

• Development of Computerised System Lifecycle documentation across the entire validation lifecycle for all types of compliant assets.
• Provide assistance where required with the preparation/testing of validation protocols, and all associated documentation for compliant computerised systems.
• Administration of GAMP lifecycle across projects.
• Problem escalation both internally and externally.
• Provide Assistance in testing and monitoring of internal and client IT systems.
• Documentation of performance problems and failures in computerised systems.

Dublin, County Dublin, Ireland

• Responsible for providing support for Coinbase customers by investigating, troubleshooting and resolving customer issues while maintaining a positive, empathetic, and professional attitude at all times using Salesforce.
• Manage, prioritize, and respond to Tier 2 issues, inquiries, and escalations across 6 different workflows.
• Participate in an on-call rotation to handle hi-priority queues and provide daily handovers to global operational teams.
• Proactively drive impactful changes across workflows, policies and tools by working with internal support teams and vendor partners.

Lagos, Nigeria

- Worked as part of a team which successfully sold products worth $450,000 for the year. - Devised ways to optimize inventory control procedures.- Inspected the levels of business supplies and identify shortages. - Ensured product stock is adequate for all distribution channels and can cover direct demand from customers.- Analyzed trends in customer needs.

Lagos, Nigeria

- Read and interpreted of piping and instrumentation diagram (P&ID).- Used Chemical Simulation software like ASPEN HYSYS to model and predict chemical processes.- Conducted HAZOP studies with the team to identify potential and existing hazards in the workplace.- Partook in health and safety meetings to enlighten staffs about safety both in and out of work.

Edo, Nigeria

- Worked as a factory staff where I used mechanized means to clean, fill, and package water.- Worked in the lab to test for the purity of water daily using a TDS meter to measure the amount of total dissolved solids present in the water.

Master'S Degree, Bioprocess Engineering, 1St Class

Activities and Societies:Modules taken include: - Animal Cell Culture Technology - Regulatory Affairs Sc. for Biotech Products.

Master'S Of Science, Bioprocessing Engineering, 1St Class

Attained relevant experience of various bioprocessing operations in a GMP regulated environment Practicals Carried out: -Filter Integrity.

Bachelor Of Engineering - Be, Chemical Engineering