- Ensure smooth registration of schools onto the platform- Manage the coordination between school operations team, customer service team and adminstrative team- Design systematic operating procedures- Design the proprietary scholarship management software

- Implemented systematic operating procedures to facilitate video call appointments- Periodically assess queries and feedback coming in through social media and email- Ensure that all new doctors are registered smoothly- Ensure that every appointment request goes through the processes in a timely and efficient fashion

- Keep in contact with existing clients and address any complaints.- Communicate with the production team to ensure that product quality is maintained and deadlines are met.- Continually assess each client's needs to ensure that they are getting the best offering.- Prospect new clients.

- Keep in contact with existing clients and address any complaints.- Communicate with the production team to ensure that product quality is maintained and deadlines are met.- Continually assess each client's needs to ensure that they are getting the best offering.- Prospect new clients.