Jackie Day Email & Phone Number

Castlemartyr, Ireland

I am currently working within the Sales and Events Department which is a professional and service driven team. Reporting to the Director of Sales & Marketing and the Events Manager I aim to secure incremental business for the resort by way of promoting the hotel to new prospective clients with potential business and existing clients, whilst focusing primarily on the domestic corporate and weddings markets. • Maximising on opportunities to generate new business.• Being proactive… Show more I am currently working within the Sales and Events Department which is a professional and service driven team. Reporting to the Director of Sales & Marketing and the Events Manager I aim to secure incremental business for the resort by way of promoting the hotel to new prospective clients with potential business and existing clients, whilst focusing primarily on the domestic corporate and weddings markets. • Maximising on opportunities to generate new business.• Being proactive with sales; ensuring all enquiries are dealt with efficiently and successfully concluded in line with agreed sales targets.• Wedding Coordinator:o Nominated for the Mrs2Be Brides’ Choice Awards 2016 for best Wedding Venue Co-ordinator.o Responding to all wedding sales enquiries by telephone, email or directly in a timely and agreed manner.o Conducting a full consultation with each couple, assessing their needs and guiding them to make the most of their wedding.o Consulting and providing detailed correspondence (e.g. costings, contracts, function sheets) to all prospective Bride and Grooms on their wedding plans and details of the hotel.o Organising and executing the wedding on the day.• Producing accurate and professional proposals for events to agreed timelines. • Prepare and chase contracts, deposits and payments.• Preparing detailed and accurate function sheets - ensuring staff know about the events, and that the functions run smoothly at all times. • Processing group reservations and assisting guests with special requests.Skills:• Professional sales/hospitality experience within a 5 star hotel.• Strong organisational skills with the ability to prioritise.• Highly proficient in Microsoft Word/Excel/PowerPoint.• Experience with Opera Property Management System.• Understanding and commitment to quality customer service.• The dexterity and maturity to work in a complex sales environment. Show less

During the transition of hotel Management I continued to work in the hotel in a support role as part of a small team employed directly by the interim management company who were in place until the new 5 star international operator was officially appointed.

The Capella Hotel embodied the Capella philosophies of luxury, incredible attention to detail and a serious commitment to individualised service. This individualised service was embodied by the role of the Personal Assistant - to elevate the service provided to guests to above and beyond that of a traditional Concierge.

LeT Systems is the industry leader in Network Operations Solutions for Outage Management, Network Modelling, Customer Contact and Mobile Workforce Management to the utility industry.

In this position I was responsible for the Marketing Communications programs and reported to the Vice President of Marketing and the President of Marketing.

Advanced Social Marketing

Csma, Certified Social Marketing Associate (Csma)

Drug And Device Manufacturing

Event Management Diploma

Diploma, Public Relations, Advertising And Marketing Diploma

MIAPR Designation

Supervisory Management

Education record