Daylen Ala Email & Phone Number

Boston, Massachusetts, United States

• Provided comprehensive, trauma-informed advocacy to caseload, conducting in-depth assessments, developing action plans, and ensuring follow-through on interventions including housing, public benefits, and referrals for legal, health, and addiction services.• Built strong, trust-based relationships with long-term homeless individuals, utilizing motivational interviewing, harm reduction, and other therapeutic techniques to guide transitions into permanent housing, reduce shelter stays, and improve client outcomes.• Managed administrative responsibilities including timely and accurate case documentation, incident reporting, and data tracking, ensuring all organizational and compliance standards were met.

Boston, Massachusetts, United States

• Collaborated with the Family Team to provide high-quality healthcare to families and youth experiencing homelessness in a range of shelters, scattered site housing, soup kitchens, daycare facilities, domestic violence shelters, transitional programs, adult shelters, and through street outreach.• Based on a collaborative assessment of need, provided health education to individual patients; focused on health promotion and disease prevention; and conducted screenings and immunization clinics as needed/requested.• Assessed the patients’ ability to follow care/case management plan; provided assistance in addressing barriers to accessing care including, but not limited to access to transportation, childcare, and language interpretation.

Boston, Massachusetts, United States

• Assisted in coordinating weekly outreach health fairs at various locations across Boston. Individuals experiencing homelessness can use the fairs to connect with primary care and behavioral health providers, as well as complete chronic disease screenings.

Boston, Massachusetts, United States

• Documented homelessness statuses and chief complaints from patients with drug and alcohol dependencies, injection-drug or opioid-related disorders, and severe mental illnesses; strengthened understanding of health matters affecting women, transgender individuals, and immigrants • Took patient vital signs, conducted electrocardiograms (EKGs), and administered mental health screenings• Performed point of care tests including blood glucose tests, A1C tests, pregnancy tests, urinalyses, and drug screenings • Assisted clinical staff with pap smears, incision and drainage of cutaneous abscesses, and patient teaching • Facilitated patient flow and triaged patients for nursing, medical, and behavioral health teams • Mediate high-stress situations using a level-headed attitude and overcome communication barriers with patients • Provided follow-up information and monitor patients for allergic reactions after receiving their COVID-19 vaccine

Greater Boston

• Communicated with administrators and arranged site volunteering in the Boston Public School system (BPSS) for grades 3-5.• Facilitated weekly group meetings with around 12 mentors regarding curriculum, troubleshooting and responding to concerns

Greater Boston

• Weekly anti-racist teachings on female-centered role models were presented to 10-20 primary school mentees with trauma-informed and discussion-based strategies to create strong personal networks and foster cycles of mutual empowerment.

Boston, Massachusetts, United States

• Delivered acute care for both adult and pediatric patients in a high-paced Emergency Department, participating in the evaluation and treatment of simple to complex conditions.• Performed various clinical procedures including vital signs assessment, EKGs, phlebotomy, and patient transport, as well as assisted in trauma and emergency response situations.

Boston, Massachusetts, United States

• Delivered efficient customer service to students and corporate clients through multiple channels, collaborated with a team of lecturers to relay crucial academic information, and handled invoice and refund processing while keeping student databases current.• Conducted general office tasks to ensure organization, including filing, supply ordering, equipment maintenance, and appointment scheduling.

Bachelor'S Degree, Health Sciences

Activities and Societies: Strong Women Strong Girls, Alpha Phi Omega Service Fraternity, Latin American Student Organization.

Biomedical Sciences, General