Daylen Birch Email & Phone Number

Gatineau

- Support senior management by creating and maintaining surveys, tracking systems and reports using Alto Management and MS-Excel as well as responding to client requests - Provide support to WEB service management (intranet page and related tools), IM/IT tools and service management (Alto, RHONDA) - Created bilingual documents such as communiqués, briefing materials, forms, and/or procedures for new students in Public Services and Procurement Canada- Managed team inbox and answered… Show more - Support senior management by creating and maintaining surveys, tracking systems and reports using Alto Management and MS-Excel as well as responding to client requests - Provide support to WEB service management (intranet page and related tools), IM/IT tools and service management (Alto, RHONDA) - Created bilingual documents such as communiqués, briefing materials, forms, and/or procedures for new students in Public Services and Procurement Canada- Managed team inbox and answered client questions with the guidance of an experienced HR Advisor Show less

Ottawa, Canada Area

- Created various presentations in order to assist my Director General and Chief Information Officershare knowledge about digital accessibility to their upper management - Organized a database using MS-Excel to ensure a coherent transmission of information fornetworking events and training - Selected by senior management to participate and gather information in various digital accessibility events, workshops and trainings

Ottawa, Canada Area

- Helped students and graduates find jobs by providing comments on their resumes, cover letters, and administering interview simulations - Offered useful tools to clients such as websites, templates and job search strategies - Promoted the Career Development Center services by answering student questions on campus through outreach activities - Aided in maintaining an organized office space by scheduling student appointments and ensuring offices has necessary documents

Ottawa, Canada Area

- Provided customer service by answering questions and responding to complaints - Used a bar code reader to record goods receive, confirm prices and maintain a computer inventory of items - Trained, supported and observed new employees throughout my department