- Coordinate + design events for up to 15 clients per year.- Assist with budget outline, vendor sourcing, and floor plan + timeline creation.- Create a vision board based on client desires to guide decor decisions and event design.- Direct event day, managing all vendor communication, timeline enforcement, and full set up + tear down of the event so the client can enjoy themselves without worrying about the execution of all plans.- Problem solve on event day when unplanned occurrences happen, working within the bounds of the company to satisfy the client.- Manage training, schedule, and payroll for a team of 1 full time operations coordinator and 20 part-time onsite staff + set up crew members.- Oversee the maintenance of 2 indoor and 4 outdoor venues ranging from 9,000-100,000 sq ftConduct weekly checks of 2 event venues to ensure the venue, equipment, and inventory is in top condition.- Create systems to effectively gather details for over 200 events annually and communicate to the operations team to successfully execute for each client.

- Created a social media and marketing strategy using Instagram, Facebook, LinkedIn, email, and telephone to connect with clients and event vendors, planners, and venues.- Strategized giveaways and promotions alongside CEO to boost engagement and grow business in slower months.- Established and maintained best practices in order to work efficiently and allow for seamless continuation as the company grows.- Engaged with social media followers to promote event rental services.- Designed marketing materials on Canva to communicate promotions to clients.

- Fielded up to 30 potential client inquiries and scheduled up to 7 onsite or virtual tours at the venue per week.- When touring clients, helped them dream up how to utilize all 12,000 sq ft of venue space.- Supported clients with various tools to exemplify what their event could become, e.g. sending example floorpans based on guest count, finding photos which displayed a clients color scheme/floral desires.- Guided booked clients through bar packages offered by Moniker Cocktail Co., finding the package that best fit the clients event needs.- Assisted clients from first inquiry, to booking, to event day with contract questions, payments, add-ons/adjustments in an honest way that best suited the clients' needs.

- Collaborated with clients regarding their event bar service across 3 Moniker managed event venues, up to 9 events per weekend.- Promptly communicated with and gathered information from clients in time for their event, including bar menu, alcohol quantities, and timeline.- Co-managed the bar inventory and completed orders for liquor, dry goods, and equipment to ensure bar staff had the proper tools needed to deliver excellent service.- Hosted clients for cocktail tastings and guided them through crafting a bar menu for their event.- Informed bar staff of all event details in an organized and timely manner, helping them to feel confident in executing bar service and taking charge in problem solving when managers were not present.

- Supported scheduling processes for 30 stylists and up to 80 clients a day using STX scheduling software.- Streamlined retail product and backbar orders to ensure efficient workplace flow.- Maintained organization of the physical space to assist stylists in providing the best experience for clientele.

- Encouraged students to fully-engage with their school work by leaving constructive feedback on their assignments.- Informed USF students and alumni of Hospitality Management department activities through the use of the department Instagram account and department Mailchimp email system.- Provided feedback to the Hospitality Management professors on department events and student activities from a student's perspective.- Assisted in the execution of on-campus department events.

- Collected requests for planning services through company email and telephone.- Researched products and services needed for events (e.g. violinists and djs, guest transportation, cake stands, table cards and seating charts, hair and makeup services).- Ensured sample products delivered to the studio were complete orders.- Organized studio space to ensure a healthy and happy working environment.

- Participated in set-up, support 300-600 guests during event, and teardown of prom.- Shadowed event manager as they work with clients and vendors.- Coordinated with staff at San Francisco Design Center, The Regency Ballroom, W San Francisco, Civic Center, and California Academy of Sciences to assure our team upholds each venue's policies.

- Planned and prepared meals.- Ensured safe transportation for children from school and home to other activities.- Planned educational, interactive, and fun activities.- Efficiently time managed bedtime routine.

- Established client loyalty by providing exceptional dog care for working professionals.- Stayed overnight to pet sit and communicated with owners to exceed satisfaction with dog care.- Ensured dogs stay happy, healthy, and safe through daily walks/runs and feedings.- Effectively reported dog care service after each session through the Pet Check Technology application.

- Represented the venues and the Moniker Events team during events to ensure client satisfaction.- Assisted in the creation of policy guidebooks for onsite event managers with building codes, policy maps, and risk management procedures for indoor and outdoor venues.- Created experimental floorplans for the newest venue under Moniker's management.

- Managed Instagram, Facebook, and Twitter posts of 3 separate parks to display daily food truck schedules- Captured high-quality photos of food and venue space to use in social media posts- Collaborated with the events team to create graphics to promote the company’s events, e.g. Dumpling Down, Galentine’s Day Bottomless Sangria Brunch, and The Great San Francisco Corndog Festival- Curated social media posts to inspire guests to eat great food and make forever memories at our parks

- Created a marketing outreach strategy to promote wedding/event planning services and venue locations.- Reviewed liability contracts for up-to-date information.- Contacted photographers for event pictures.- Created experimental floorplans for 3 separate venues using AllSeated Floorplan design.- Researched and contacted other event venues in San Diego for possible collaboration opportunities.

- Prepared sushi ingredients to effectively save time.- Rolled and delivered sushi orders to local hotels in downtown San Diego (Marriott, Hyatt).- Learned to efficiently clean large food containers.

- Managed two annual events: spring golf tournament with approximately 75-100 guests and fall gala with approximately 200-250 guests and a live auction.- Researched and visited location options, worked check-in desk, hosted VIPs, assisted with set-up and teardown of the events.