- Work closely with team members to create a social and collaborative environment in order to foster innovative solutions for daily maintenance projects.- Interact with and educate guests about environmental conservation and safety regulations.- Monitor visitor behavior for issues of concern, and promptly address violations with professionalism.- Partnered with another team to successfully carry out two conservation projects worth a few thousands dollars.

- Supervised events where I was able to direct my team, and assist them in areas of need.- Used Salesforce to check in parents and assign designated families equipment.- Trained parents on the use of the online program and methods to assist their children during their learning.- Administered knowledge assessments to preschool-aged children, and interacted with them before and after the assessment.

- Built and cultivated relationships with benefactors through interpersonal and professional communication during bimonthly donor events.- Collaborated with the Development and Marketing Departments in the execution of a fundraiser that generated a few hundred thousand dollars.- Managed the contact details of each donor in the Raiser’s Edge database, wrote data queries, and then used Microsoft Excel for email marketing campaigns.- Researched philanthropists and prepared materials for the strategic planning of making pitches to potential benefactors.

Contributed to the implementation of private VR events by socializing with and instructing potential investors and invited guests.Analyzed the trends of customer inquiries, and helped to optimize Freshdesk/Zendesk to identify keywords and automatically respond.Reviewed the company website for errors and search engine rankings, and created reports for senior management.Developed a training presentation to establish expectations for new employees.

- Used Raiser’s Edge daily to add volunteers, donations, and events to internal system.- Supervised a fundraiser for a Halloween activity put on for Wish Families.- Conducted grant research for donation requests. - Assisted with volunteer coordination and administrative duties.

- Earned two promotions within six months.- Maintained accurate stock records and schedules. - Conducted bi-annually inventories of materials on the work floor.- Collected, verified, and packaged items to be shipped.