Dayne Thompson Email & Phone Number

Newmarket, Ontario, Canada

As a Creative Designer at Sign Network Architectural Products, I play a pivotal role in shaping the company’s visual identity and enhancing its branding across digital and print platforms. My responsibilities include:GRAPHIC DESIGNCreating high-quality, innovative designs for social media, marketing materials, brochures, and promotional content.WEBSITE DESIGN & MANAGEMENTRedesigning, developing, and maintaining the company website to ensure a user-friendly, visually appealing, and professional online presence.BRANDING & IDENTITYRevamping branding kits, enhancing logos, and maintaining consistent brand guidelines across all communications.CLIENT COLLABORATIONConsulting with clients to determine creative needs, developing graphic elements, and producing impactful 2D vector illustrations tailored to their objectives.PHOTOGRAPHY & MEDIA MANAGEMENTCapturing, cleaning up, and maintaining employee photos, badges, and other visual assets to align with the company’s branding.ACHIEVEMENTS & ONGOING CONTRIBUTIONS- Successfully completed the website redesign and social media revamp, improving customer engagement and brand perception.- Delivered updated branding kits and logo enhancements for cohesive brand communication.- Supported the sign design team with graphic assets and project-specific visuals.FUTURE GOALS- Lead the potential company logo revamp and further branding initiatives.- Continue to maintain and enhance the company’s online presence, photography, and marketing materials.- Support new branding and marketing campaigns to align with the company’s reputation for excellence in architectural signage design, manufacturing, and installation.

Toronto, Ontario, Canada

WEBSITESI have worked on over 200+ websites in the educational, e-commerce, advertising and other industries. These websites were designed for either SaaS, B2B or B2C customers and most are still operational to this day. All of the UI/UX interfaces were also created by me from ideation to testing to conception.PRINT MEDIAI have designed a number of printable marketing media, from business cards, brochures, trade show booths and banners to flyers and branded apparel. Using my skill sets in InDesign, Illustrator and Photoshop, I’ve help a number of clients produce marketing materials for any occasion.DIGITAL MEDIADigital Media is the new norm and in my years of working in the design industry, I’ve created a large amount of graphics to be used in screens. Be it for social media or presentations, my attention to detail and my innate love for matching colours helped me create eye catching graphics for anumber of clients.LOGOSLogos are the icons of businesses. Over the years of working in the design industry, a number ofcustomers have trusted me to create their logo and branding kits as can be seen in my portfolio website. Using the right color harmonies and layouts comes natural to me hence I am able to create designs that matches my customers needs.Skills: Creativity Skills · Adobe Photoshop · Adobe Illustrator · Adobe InDesign · Adobe Lightroom · Adobe Creative Suite · Adobe Creative Cloud · Figma (Software) · Adobe XD · Branding · Brand Identity · Attention to Detail · Creative Ideation · User Experience (UX) · Layout Design · User Interface Design · Wireframing · Illustration · Design Production · Video Editing · Logo Design · Typography · Microsoft Outlook · Microsoft PowerPoint · Graphic Design Principles · Digital Media · Email Design · Time Management · Image Editing · Videography · Photography · Shopify · CorelDRAW · Marketing Materials · Social Media Marketing

Toronto, Ontario, Canada

WEBSITESI have worked on over 200+ websites in the educational, e-commerce, advertising and other industries. These websites were designed for either SaaS, B2B or B2C customers and most are still operational to this day. All of the UI/UX interfaces were also created by me from ideation to testing to conception.PRINT MEDIAI have designed a number of printable marketing media, from business cards, brochures, trade show booths and banners to flyers and branded apparel. Using my skill sets in InDesign, Illustrator and Photoshop, I’ve help a number of clients produce marketing materials for any occasion.DIGITAL MEDIADigital Media is the new norm and in my years of working in the design industry, I’ve created a large amount of graphics to be used in screens. Be it for social media or presentations, my attention to detail and my innate love for matching colours helped me create eye catching graphics for anumber of clients.LOGOSLogos are the icons of businesses. Over the years of working in the design industry, a number ofcustomers have trusted me to create their logo and branding kits as can be seen in my portfolio website. Using the right color harmonies and layouts comes natural to me hence I am able to create designs that matches my customers needs.Skills: Creativity Skills · Adobe Photoshop · Adobe Illustrator · Adobe InDesign · Adobe Lightroom · Adobe Creative Suite · Adobe Creative Cloud · Figma (Software) · Adobe XD · Branding · Brand Identity · Attention to Detail · Creative Ideation · User Experience (UX) · Layout Design · User Interface Design · Wireframing · Illustration · Design Production · Video Editing · Logo Design · Typography · Microsoft Outlook · Microsoft PowerPoint · Graphic Design Principles · Digital Media · Email Design · Time Management · Image Editing · Videography · Photography · Shopify · CorelDRAW · Marketing Materials · Social Media Marketing

Toronto, Ontario, Canada

WEBSITESI have worked on over 200+ websites in the educational, e-commerce, advertising and other industries. These websites were designed for either SaaS, B2B or B2C customers and most are still operational to this day. All of the UI/UX interfaces were also created by me from ideation to testing to conception.PRINT MEDIAI have designed a number of printable marketing media, from business cards, brochures, trade show booths and banners to flyers and branded apparel. Using my skill sets in InDesign, Illustrator and Photoshop, I’ve help a number of clients produce marketing materials for any occasion.DIGITAL MEDIADigital Media is the new norm and in my years of working in the design industry, I’ve created a large amount of graphics to be used in screens. Be it for social media or presentations, my attention to detail and my innate love for matching colours helped me create eye catching graphics for anumber of clients.LOGOSLogos are the icons of businesses. Over the years of working in the design industry, a number ofcustomers have trusted me to create their logo and branding kits as can be seen in my portfolio website. Using the right color harmonies and layouts comes natural to me hence I am able to create designs that matches my customers needs.

Toronto, Ontario, Canada

Install, configure, and maintain CCTV cameras, alarms, POS systems, structured cabling, wired and wireless networks, access control doors, and other security systems.Troubleshoot and resolve issues related to security systems, including network connectivity, hardware failures, and software problems.Ensure that security systems are installed and configured according to industry best practices and security standards.Collaborate with clients to understand their security requirements and recommend appropriate solutions.Provide training and support to clients on how to use and maintain their security systems.Keep abreast of latest trends and technologies in security systems to provide innovative solutions to clients.

Toronto, Ontario, Canada

Designing and creating collateral material such as, but not limited to, catalogues, brochures, print and online ads, promotional materials, tradeshow signage, and some product packaging.Develop visual content for our website, social media, and other digital channels.Designing and creating email campaign art in support of promotions and specials.Cleaning, resizing, and clipping photography from in-house studio shoots (product and lifestyle shots).Work with Web Coordinator to maintain web assets, and update heroes and sliders on a weekly basis.Business knowledge of social media channels to support our Social Media Coordinator.Manage multiple projects simultaneously, from concept to completion, and maintain a high level of attention to detail with exceptional accuracy.Stay up to date with industry trends and best practices to continually improve the quality of our designs.Perform other related assigned duties as necessary.

Trinidad And Tobago

• Monitor & maintain all ZTE/LTE GSM, ICT and FTTB networks for Trinidad, Tobago, French West Indies, Guyana and Suriname • Control access to Main Switch (NOC) at both locations • Complete daily and weekly outage and network • Manage all fiber customers via remote access application (HUAWEI U2000)• Document all process for activations and troubleshooting• Test new products for implementation• Use Netnumen, Remedy, Netcool, Tableau, NetMaster, Ceragon, SolarWinds and other programs to monitor and create reports for all issues, outages and maintenance• Manage a three member team to make sure that all markets are efficiently covered and monitored at all time on the 12 hour shift• Complete reports for handovers, site swaps, etc.

Trinidad And Tobago

• Monitor & maintain all GSM, ICT and FTTB networks for Trinidad, Tobago, French West Indies, Guyana and Suriname • Control access to Main Switch (NOC) at both locations • Complete daily and weekly outage and network • Manage all fiber customers via remote access application (HUAWEI U2000)• Document all process for activations and troubleshooting• Test new products for implementation

Maraval Road, Port Of Spain, Trinidad, W.I

• Manage GPON Network for FTTB and FTTH• Activated and maintain all commercial customer fiber optics internet accounts• Troubleshoot all issues relating to commercial accounts reference to GSM, ICT, Fiber and landlines• Document all process for activations and troubleshooting• On call for Network Support 24/7 • Test new products for implementation• Create all necessary reports• Using process flows to create SLA’s • Create process flow documentations and timelines• Create training schedules and regimes for internal departments• Visit customer to resolve issues

Independence Square, Port Of Spain

 IT Support for entire organization Trouble shoot and resolve all networking, hardware and software issues Lead roll outs of new software and computers for new campaigns and users Propose new products (hardware and software) than can boost productivity and efficiency  Be on call when necessary Manage and maintain ticketing software system Manage and maintain structured cabling infrastructure  Create and maintain logs of all work done and tool usage Document problems and resolutions for future reference Troubleshoot and resolve issues on all Windows &, Windows 8 and XP systems Configure and maintain SQL Servers

St. Joseph, Trinidad

Responding to services calls and maintenance with detailed record of worked performedEvaluating and diagnosing customer system problems and providing technical supportTraining internal technical and/or sales staff on new products and/or systemsContributing to the development of innovative solutions to enhance customer valueIdentifying up-selling opportunities to enhance customer systems and reliabilityPrepare quotations and estimates of solutions for customers and process themPromoting service offerings to existing and potential customersMaintaining and assisting in the control of inventoryInstallation of systems as defined in Projects for proposals acceptedCreate blue prints for customersAttend site visits and asses jobsDocument problems and resolutions for future referenceProject Management- projects plans and record expenses and data for projects which include networking (structured cabling), CCTV and security installs, access control just to name a fewDesign and Document Networking Designs and ImplementationsInvolved in the planning of Marketing Strategies for the companyFortnightly reporting on operations and projects Digital Signage Implementation

Complete and maintain all IT based jobs on land and offshore.Make sure the two marine vessels were well equipped with all the latest tech gearMaintain and control the internet and printing network in the officePurchase and update all IT software and equipment neededFill in the position as a Geophysical Engineer while offshoreCollect and process data of the seabed for reportsAssist in the maintenance of all the survey equipment owned or rented by Capital Signal Co ltd.Create and maintain wired and wireless infrastructures when necessaryControl all routers and switches and maintain their reliability at all timesRecommend new IT procedures and products to improve worker and company efficiency and productivity Create and maintain all Servers and Server applications within the organizationTest all sample equipment before they are purchasedMaintain and update the network and computer software and hardware throughout the company

Travel the Caribbean to install equipment sold to branchesResearch data for proposals and report used to bid for jobs by the companyBe well knowledgeable about the products sold which included all Dell, IBM, Xerox, Cisco, Extreme Networks, Lenovo, HP, Lexmark, Cisco, Linksys, VM Ware, IBM Blade Servers, Juniper formally known and Net screenInstall purchased equipment for branches at their locations around the country, which includes the equipment stated in the previous pointBe on call 24/7 due to the nature of the job Install all switches, routers and firewalls bought Troubleshoot networks, systems, and applications to identify problems and solve themResearch and propose new software and hardware which would be beneficial to the company to improve productivity and efficiency Document network problems and resolutions Install all servers and server applications such as active directory, domain controllers, blackberry servers and Microsoft exchange for the organizationWork as a Help desk Technician for all staff

Complete and maintain all IT based jobs on land and offshore.Make sure the two marine vessels were well equipped with all the latest tech gearMaintain and control the internet and printing network in the officePurchase and update all it software and equipment neededFill in the position as a Geophysical Engineer while offshoreCollect and process data of the seabed for reportsAssist in the maintenance of all the survey equipment owned or rented; SkillsMicrosoft Office ExperiencedMicrosoft Client & Server Operating Systems, Windows XP/Vista/7TCP/IP & DNS internetworking & routing

Advanced Diploma In Graphic Design, Graphic Design

Certificate In Gpon Management, Telecommunications Engineering

Bsc In Computer Information Systems, Information Technology

Activities and Societies: Football

Network +, Information Technology

Certificate In Cloud Computing, Computer And Information Sciences And Support Services

Certificate, Systems Engineering, Information Technology

Certificate, Fundamentals Of Network Security, Network And System Administration/Administrator

Activities and Societies: None

Certificate, Digital Communications Networks, Computer Systems Networking And Telecommunications

Activities and Societies: Online Studying

Certificate, Building And Online Business, Business/Commerce, General

Certificate, Microsoft Sharepoint 2010, Information Technology

Certificate, Basic Computer Suite, Information Technology

CompTIA+ CompTIA Network+

Diploma, Project Management, Project Management

Diploma In Web Business Development And Marketing, Information Technology

Diploma In Business Management & Entrepreneurship

• Corporate Management • Human Resources Management • Operations Management • Project Management • Financial Accounting

Diploma, Social Media Marketing, Marketing

Diploma, Web Business Development And Marketing, Marketing

Certificate, Electrical Alarm Technician

Activities and Societies: Security Technician Certificate

Juniper Network Specialist, Firewalls And Networking

Office Support Analyst, Printing Management

Extreme Networks Certified Sales Professional, System, Networking, And Lan/Wan Management/Manager

Education record

Activities and Societies: Football, swimming, scoutsGCE A" Levels- General Paper- C, Accounts- C, Management of Business- B, Economics- B.

Education record

Activities and Societies: Football, cricketCommon Entrance Exams