Dayse Silva Email & Phone Number

Dublin, County Dublin, Ireland

• Responsible for the day-to-day management of the DC fulfillment team, including scheduling, team leadership, and ensuring adherence to overall KPIs.
• Oversight of Brown Thomas and Arnotts fulfillment teams, ensuring efficient and effective operations.
• Demonstrate an active leadership style, taking ownership of driving an engagement culture in the operation.
• Identify staff potential and training needs, ensuring coaching and training opportunities are available for individual growth and the benefit of the team and the company
• Establish a training matrix for the management team, collaborating with HR to identify development opportunities.
• Conduct formal performance reviews with the management team, fostering continuous improvement.

Dublin, County Dublin, Ireland

Promoted from Team Leader to Fulfillment Manager in recognition of exceptional organizational skills and leadership. Successfully coordinated warehouse operations and demonstrated ability to lead a team effectively. Contributed to improved efficiency and teamwork within the department.

São Paulo, Brazil

• Conducted courses and training sessions in Payroll and Human Resources for individuals and businesses.
• Gained proficiency in adapting training content to cater to the needs of both individuals and corporate clients.
• Enhanced communication skills through the effective delivery of training sessions to diverse audiences.
• Managed budget and expenses for Heig Consulting, ensuring financial efficiency and accountability.
• Developed Excel tools to address the specific needs of the HR department, streamlining processes.
• Acted as an HR Business Partner for the client, developing capabilities within a short period. Implemented changes to clients' HR systems, optimizing processes and functionality.

São Paulo, Brazil

• Supervised a team of 15 employees, overseeing projects from the customer HR team.
• Ensured operational alignment within budgetary parameters.
• Managed direct reports and liaised with company management.
• Enhanced team efficiency by implementing improved methods for operational processes..
• Provided client support, offering guidance and recommending appropriate services based on individual needs.
• Applied process improvement plans for calculations, audits, and operational demands, identifying faults and proposing actions to optimize activities.

São Paulo, Brazil

• Led teams, organized and distributed tasks, monitored goal achievement and schedules, executed motivational campaigns, and provided feedback. Oriented and formed high-performance workgroups.
• Prepared monthly and annual reports, maintaining an employee-related database.
• Specialized in resolving critical situation processes, actively developing methodologies and conducting detailed task reviews to minimize errors in payroll and benefits calculations.

São Paulo, Brazil

São Paulo, Brazil

São Paulo, Brazil

• Implemented Human Resources for new shopping center malls, focusing on improving an organic and effective methodology to enhance production and integrate work across all aspects.
• Supervised a team across 26 different companies, ensuring cohesive collaboration and efficient operations.
• Contributed as part of the team that defined the budget for the next year in 26 companies, ensuring prudent and effective budget utilization.
• Supervised analysts, overseeing control measures and implementing modifications to enhance methods and systems, identifying inefficiencies and strategizing improvements.
• Participated actively in audits, providing guidance and renewing processes to prevent potential losses and maintain optimal operational efficiency.

São Paulo, Brazil

São Paulo, Brazil

São Paulo, Brazil

São Paulo, Brazil

Bachelor'S Degree, International Business

Master Of Business Administration - Mba, Human Resources Management And Services

Higher National Diploma, Business Administration And Management, General