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David Zentner Email & Phone Number
Information Technology Help Desk Supervisor
at
Oregon Public Employees Retirement System
1 work email found
@oregon.gov
9 phones found area 503, 651, 971, and 801
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Information Technology Help Desk Supervisor
Location
Portland, Oregon, United States
Company size
Who is David Zentner? Overview
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Quick answer
David Zentner is listed as Information Technology Help Desk Supervisor at Oregon Public Employees Retirement System, a company with 127 employees, based in Portland, Oregon, United States. AeroLeads shows a work email signal at oregon.gov, phone signal with area code 503, 651, 971, 801, and a matched LinkedIn profile for David Zentner.
David Zentner previously worked as Desktop Support Specialist at Oregon Public Employees Retirement System and Desktop Support Specialist at Lexicon Solutions. David Zentner holds Associates Of Applied Science, Computer And Network Administration, 3.7 Gpa from Clackamas Community College.
Company email context
Email format at Oregon Public Employees Retirement System
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{first}.{last}@oregon.gov
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AeroLeads found 1 current-domain work email signal for David Zentner. Compare company email patterns before reaching out.
Profile bio
About David Zentner
I've been using computers since the 80's which began as playing games. My curiosity peaked in the early 90s as I began moving away from prebuilt computers into customizing my own systems. When I was able to join the workforce I went right into technical support, and have been supporting end-user computers since. During the last 10 years, I've learned the importance of customer service in the support field, and have strived to work in positions where I can teach and mentor others of the same. Many things have changed over the years, but my passion for computers and problem-solving has not. I enjoy working with like-minded people who understand that it's possible to provide world-class technical support without sacrificing world-class customer service.
Listed skills include Bpo, Call Centers, Contact Centers, Outsourcing, and 24 others.
Current workplace
David Zentner's current company
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Oregon Public Employees Retirement System
9 roles
David Zentner work experience
A career timeline built from the work history available for this profile.
Information Technology Help Desk Supervisor
CurrentManage Helpdesk People and ProcessOverseeing the identification, prioritization, and resolution of help requestsTracking and monitoring the performance of the help desk teamReporting on the status of help desk activitiesContinually improving help desk services processes and documentationPOC for Help Desk on Agency Projects
Apr 2024 - Present
Desktop Support Specialist
CurrentResponsible for providing technical assistance and support related to voip phones systems and computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
May 2020 - Present
Desktop Support Specialist
Manage Desktop/Laptop InventoryManage deployment of computers and software through SCCMTroubleshoot L2 hardware/software issuesSetup new Users, Configure Voip Using Cisco Unified Communications
Aug 2019 - May 2020
Desktop Support Specialist
Jan 2019 - Aug 2019
Supervisor Transactional Service Quality
Convergys
Supervise a work group located across multiple countries, making assignments, monitoringattendance, time submittal and providing input into selecting, training, developing, andcompleting performance appraisal. Maintain metrics of direct reports for individual performance and overall team levelperformance requested by clients regularly. Evaluate levels of.
Oct 2011 - Mar 2018
Team Manager
- Coached a team (15+) of front line agents to meet key company metrics.
- Review individual agent performance
- Develop performance improvement plans tailored to the individual
- Utilize contests and reporting to help motivate team to consistent improvement and success
- Reporting of key metrics in weekly business reviews
Jan 2009 - Oct 2011
Senior Support Profressional
Stream Global Services
- Mentored and coached front line agents to better assist their customers
- AD-Hoc Client Reporting and analysis
- Analysis of key front line agent metrics
- Certified Associate Trainer
- Completed Stream TMIT (Team Manager in Training) program
Jan 2007 - Jan 2009
Technical Support Agent
Stream Global Services
Handled inbound callsUtilized standard troubleshooting techniques and client knowledge base to resolve issuesDocumented cases per client tools, created escalation as needed for unresolved issues.
Feb 2005 - Jan 2007
1 education record
David Zentner education
FAQ
Frequently asked questions about David Zentner
Quick answers generated from the profile data available on this page.
What company does David Zentner work for?
David Zentner works for Oregon Public Employees Retirement System.
What is David Zentner's role at Oregon Public Employees Retirement System?
David Zentner is listed as Information Technology Help Desk Supervisor at Oregon Public Employees Retirement System.
What is David Zentner's email address?
AeroLeads has found 1 work email signal at @oregon.gov for David Zentner at Oregon Public Employees Retirement System.
What is David Zentner's phone number?
AeroLeads has found 9 phone signal(s) with area code 503, 651, 971, 801 for David Zentner at Oregon Public Employees Retirement System.
Where is David Zentner based?
David Zentner is based in Portland, Oregon, United States while working with Oregon Public Employees Retirement System.
What companies has David Zentner worked for?
David Zentner has worked for Oregon Public Employees Retirement System, Lexicon Solutions, Vanderhouwen, Convergys, and Stream Global Services.
How can I contact David Zentner?
You can use AeroLeads to view verified contact signals for David Zentner at Oregon Public Employees Retirement System, including work email, phone, and LinkedIn data when available.
What schools did David Zentner attend?
David Zentner holds Associates Of Applied Science, Computer And Network Administration, 3.7 Gpa from Clackamas Community College.
What skills is David Zentner known for?
David Zentner is listed with skills including Bpo, Call Centers, Contact Centers, Outsourcing, Customer Experience, Customer Satisfaction, Customer Service, and Call Center.
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