- Multi-unit Operations leadership experience through outlier management and talent benchdevelopment- Facilitated Change Management for the Orlando Market through a post-COVID environment.- Project Management in Grand Opening 4-club locations- Interviewed, staffed, and facilitated onboarding for 160+ team members- Exceeded EBITDA targets by 5% annualized, leading financial performance across the district- Delivered YTD Net Operating Profit by 110% to target through cost control processes- Delivered positive Club Operating Profit 6 months ahead of budgeted schedule- Constant top 10% of company on Net Promoter Score (NPS), driving rev growth of 12% yearly- Developed a strong talent portfolio with 8+ direct reports promoted to General Management- Social Media Management

- Directed execution of 2% Year-over-Year growth in sales at a $65M location- Actively drove revenue for Best Buy for Business and BBFB.com by qualifying leads in store- Managed Net Operating Profit growth of 30% in a 6 month period- Controlled Sales, Goods, and Administrative expenses by reducing 10% labor spend YoY- Increased client awareness of multi-channel solutions as BestBuy.Com, BBFB, order systems

- Strategically directed the sales of a $50M location through grassroots marketing- Led team to a National top 10 finish for Fiscal Year ’12, contributing 20% of Top-Line Revenue- Developed and executed plans and directives based on the required company budgets- Created customer acquisition plans to build relationships and strategic partnerships- Taught and implemented coaching techniques to new supervisors and leaders- Grew from a line level team member to managerial positions between 2006-2010- Proficiency in Microsoft Dynamics CRM & PowerBi